CD Rom Problems

[Guest]

Windows XP, I get an error message (Windows cannot read from this
disk)whenever we try to play a game, however music CD do not create any
problems.
Up until a week ago there were not any problems.
I have purchased a new CD Rom but the problem persists, much to the
annoyance of my grandchildren. Can somebody please help me.

 

[Guest]

When you installed the new CD-Rom did you install the drivers that
should have come with it on a CD, or from the manufacturers website?
After you booted the PC a message should have popped up telling you
that new hardware was found and if you want to install it.

 

[Guest]

When you installed the new CD-Rom did you install the drivers that
should have come with it on a CD, or from the manufacturers website?
After you booted the PC a message should have popped up telling you
that new hardware was found and if you want to install it.
--

Yes all conditions were met, the cdrom is on the "Approved list and the
drivers were installed"