CD Rom and DVD Rom not working. Code 19

  • Thread starter Thread starter Dennis
  • Start date Start date
D

Dennis

Error message says Windows can not start this hardware device because
it's configuration information(in the registry) is damaged or missing.
Code 19.

I have uninstalled the drivers and rebooted. When Windows finds new
hardware and installs it, it pops up a box saying the new hardware is
installed but may not work properly.

It is a Dell Dimesion 4500 with Windows XP Home Edition. The Dell
diagnostics says both Roms are working properly and they are listed
in CMOS.
 
Error message says Windows can not start this hardware device because
it's configuration information(in the registry) is damaged or missing.
Code 19.

I have uninstalled the drivers and rebooted. When Windows finds new
hardware and installs it, it pops up a box saying the new hardware is
installed but may not work properly.

It is a Dell Dimesion 4500 with Windows XP Home Edition. The Dell
diagnostics says both Roms are working properly and they are listed
in CMOS.
Click to expand...

This may be helpful: http://support.microsoft.com/kb/314060
 
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