CD-rom and DVD drive aren't recognized

[Alan]

Jst recently I discovered that my CD and DVD drives are not
regonized by my system. Troubleshooter says to Uninstall
and Reinstall - tried to no avail, checked for viruses,
Properties says
" Windows cannot start this hardware device because its
configuration information (in the registry) is incomplete
or damaged. (Code 19)"

Any help would be greatly appreciated!

 

[Tony]

-----Original Message-----
Jst recently I discovered that my CD and DVD drives are not
regonized by my system. Troubleshooter says to Uninstall
and Reinstall - tried to no avail, checked for viruses,
Properties says
" Windows cannot start this hardware device because its
configuration information (in the registry) is incomplete
or damaged. (Code 19)"

Any help would be greatly appreciated!

.
Same thing here! Someone please help!

(e-mail address removed)