cd/dvdrw drive has stopped wrking

[Guest]

my cd/dvdrw drive on my laptop has just suddenly stopped wrking after
installing some software. the windows xp device manager on my laptop says
"Windows successfully loaded the device driver for this hardware but cannot
find the hardware device. (Code 41)". i havnt disconnected it at all and i
dont know how this happened or how to fix it. if anyone knows how to or has
an idea i would ben greatful.
thanks
avkid

 

[Haggis]

my cd/dvdrw drive on my laptop has just suddenly stopped wrking after
installing some software. the windows xp device manager on my laptop says
"Windows successfully loaded the device driver for this hardware but
cannot
find the hardware device. (Code 41)". i havnt disconnected it at all and i
dont know how this happened or how to fix it. if anyone knows how to or
has
an idea i would ben greatful.
thanks
avkid

"some" software ?

 

[Guest]

"some" software ?


it was itunes which came with my ipod, ever since then it stopped working.

 

[Haggis]

not really familiar with the Itunes install ..if I'm not mistaken , it does
hook into windows with some burning functionality.

if you uninstall (itunes)does the burner work properly ?

 

[Peter Foldes]

See the below KB


http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

 

[Guest]

See the below KB


http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
--
Peter

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this has solved the problem, thanks very much peter, im very greatful

 

[Peter Foldes]

You are welcome and thanks for letting it known

 

[Haggis]

You are welcome and thanks for letting it known

--
Peter

Please Reply to Newsgroup for the benefit of others
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this has solved the problem, thanks very much peter, im very greatful

nice Peter , didn't see that one :>