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This is how I solved my problem:
http://techrepublic.com.com/5208-7343-0.html?forumID=101&threadID=232274&messageID=2615448
Question - Post 11 of 14 I Figured Out a Fix
I was having the same problems as everybody else. Following the suggestions
in the MS article didn't fix the problem. After beating my head against the
wall for many hours and trying various Registry cleanup tools (without
success), I dug deeper in the Registry and found another reference to the
LowerFilters and UpperFilters.
I found references to the filters in the following area:
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE"
Once you're there, you should see multiple entries for your IDE drives.
Check your CD-ROM drives. Check the entry directly below your CD-ROM drives
to see if any of them have a property for the LowerFilter or UpperFilter. If
so, delete the property. If you get a prompt saying you can't delete the
property, you'll have to modify the permissions of the registry entry so that
you're allowed to edit.
One final note...I had two references to the same drive in my Registry. I
don't know if that had anything to do with my problem, but I deleted the old
reference when making the other registry modifications.
I hope this helps.
http://techrepublic.com.com/5208-7343-0.html?forumID=101&threadID=232274&messageID=2615448
Question - Post 11 of 14 I Figured Out a Fix
I was having the same problems as everybody else. Following the suggestions
in the MS article didn't fix the problem. After beating my head against the
wall for many hours and trying various Registry cleanup tools (without
success), I dug deeper in the Registry and found another reference to the
LowerFilters and UpperFilters.
I found references to the filters in the following area:
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE"
Once you're there, you should see multiple entries for your IDE drives.
Check your CD-ROM drives. Check the entry directly below your CD-ROM drives
to see if any of them have a property for the LowerFilter or UpperFilter. If
so, delete the property. If you get a prompt saying you can't delete the
property, you'll have to modify the permissions of the registry entry so that
you're allowed to edit.
One final note...I had two references to the same drive in my Registry. I
don't know if that had anything to do with my problem, but I deleted the old
reference when making the other registry modifications.
I hope this helps.