CD Drive

[Guest]

I recently bought a computer. It has a LightScribe DVD SuperMulti
Drive/CD-Writer, but when I try to burn a CD or play a CD it tells me that CD
drive not detected. What did I do wrong?

 

[Adam Albright]

I recently bought a computer. It has a LightScribe DVD SuperMulti
Drive/CD-Writer, but when I try to burn a CD or play a CD it tells me that CD
drive not detected. What did I do wrong?

Need more input.

1. Is it seen in BIOS?
2. Is it seen by Device Manager in Control Panel?
3. Will it read any CD you put it in?
4. Is there any light that come on, the door open/shut?
5. Does Windows say new hardware?
6. Does it come with a CD that has drivers on it?

 

[Chad Harris]

Bthomas--

In addition to what Mr. Albright posted, the most common reason a DVD drive
is not detected in XP or Vista is detailed in this MSKB: (It applies to
Vista RTM despite MSFT's overlooking that it needs to update the title over
a month after public RTM--and it is far and away the most common reason for
your symptom.

CD-ROM drive or DVD-ROM drive appears to be missing after you install
Windows XP or Windows Vista
http://support.microsoft.com/default.aspx?scid=kb;EN-US;320553

Look for any upper or lower filter values in the rregistry and delete them
at the specified subkey values if they exist.

These are much rarer possibilities:

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/default.aspx/kb/316529/

Cannot copy files to the CD-R/CD-RW drive
http://support.microsoft.com/default.aspx?scid=kb;en-us;326982

CD-ROM Drive May Not Be Able to Read a UDF-Formatted Disc in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;321640

Good luck,

CH