category requires a value

[confusion reigns]

Hello, I tried to send a message to a website "contact us" form. At the
end of the form I was asked to type in two words from a dialog box, matching
what I saw, then hit the continue button to send the message. I keep getting
a pop-up dialog box, I assume from Windows, telling me: ! category requires a
value. No attempts to redo the typing will keep me from getting the same
pop-up message. What can I do to send the message? I am running Windows XP.
Thanks.

 

[Lem]

Hello, I tried to send a message to a website "contact us" form. At the
end of the form I was asked to type in two words from a dialog box, matching
what I saw, then hit the continue button to send the message. I keep getting
a pop-up dialog box, I assume from Windows, telling me: ! category requires a
value. No attempts to redo the typing will keep me from getting the same
pop-up message. What can I do to send the message? I am running Windows XP.
Thanks.

You can try clearing your Internet cache and cookies and then revisit
the website and try again. Assuming that you are using Internet
Explorer 6,

- close IE
- go to Control Panel > Internet Options
- On the "General" tab, click the buttons for "Delete cookies" and
"Delete Files." It make take a couple of minutes before you can OK your
way out.
- Open IE and try again. If it still doesn't work, it's probably a
problem with the website.

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

 

[Patrick Keenan]

Hello, I tried to send a message to a website "contact us" form. At the
end of the form I was asked to type in two words from a dialog box,
matching
what I saw, then hit the continue button to send the message. I keep
getting
a pop-up dialog box, I assume from Windows, telling me: ! category
requires a
value. No attempts to redo the typing will keep me from getting the same
pop-up message. What can I do to send the message? I am running Windows
XP.
Thanks.

Try from another system. If it works, do some cleanup on your system.

If it doesn't work, this is very likely nothing to do with XP, but rather a
problem with the website code.

If you can't find another email address or phone number so you can send them
a message without their form, there's basically nothing you can do till
they realize nobody's contacting them and fix it.

HTH
-pk

 

[HeyBub]

Hello, I tried to send a message to a website "contact us" form. At
the end of the form I was asked to type in two words from a dialog
box, matching what I saw, then hit the continue button to send the
message. I keep getting a pop-up dialog box, I assume from Windows,
telling me: ! category requires a value. No attempts to redo the
typing will keep me from getting the same pop-up message. What can I
do to send the message? I am running Windows XP. Thanks.

The fault lies with the web site. They obviously don't want to hear from you
(or anyone else).

 

[confusion reigns]

The fault lies with the web site. They obviously don't want to hear from you
(or anyone else).

 

[confusion reigns]

You can try clearing your Internet cache and cookies and then revisit
the website and try again. Assuming that you are using Internet
Explorer 6,

- close IE
- go to Control Panel > Internet Options
- On the "General" tab, click the buttons for "Delete cookies" and
"Delete Files." It make take a couple of minutes before you can OK your
way out.
- Open IE and try again. If it still doesn't work, it's probably a
problem with the website.

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm
Thanks for your detailed response. The site is working tonight and the message went through so believe you were right. I've saved your reply in case this comes up in the future(and I"m sure it will). Appreciated your help so much.

 

[confusion reigns]

Try from another system. If it works, do some cleanup on your system.

If it doesn't work, this is very likely nothing to do with XP, but rather a
problem with the website code.

If you can't find another email address or phone number so you can send them
a message without their form, there's basically nothing you can do till
they realize nobody's contacting them and fix it.

HTH
-pk


I agree with you as their site is working tonight and the message went through after typing in the two words. I cannot phone anybody as I am deaf for all practical purposes and can only communicate with these folks via email. I appreciate you taking the time to offer constructive help. Thanks so much.

 

[confusion reigns]