can't view hidden files, system restore not working...

G

Guest

I can't change the folder option to view hidden files. After I change it, and
click ok, the hidden files will not show up. It will still in the option
don't show hidden file when check back the folder option. How should I do to
solve this? Is this show that I have infected with some kind of virus? As my
antivirus also being disabled everytime I start my pc. Besides that, my
system restore also not working. all the previous restore points are lost. In
fact it say can't run system restore.

Thank you in advance.
 
G

Guest

Hi,
thank you for the advices. It helped.
It's infected by trojan.psw.win32.qqrob.hl. I deleted the infected files.
Now, the antivirus is working fine.

However, the hidden file still can't be viewed. When I change the view
hidden file in folder option, it won't let me change it. In other word, this
problem still remain.


sincerely,
Tan I
 
B

Bert Kinney

Can you use System Restore to roll back the system to just before it was
infected?
 
G

Guest

Unfortunately, I don't have option to do a repair install. In fact, the
recovery cd I have can only paste the image into the hard disk. I can't do
any installation. Is there any way to do the repair installation from the
pre-install copy?

Thank you

Sincerely,
Tan I
 
K

konkeror101

konkeror here:

i have the same problem, i had this event, i insert a flash memory then
to open the default option is one called "auto" if i do doble click it
makes the svohost.exe reapear, maybe its linked to the showing hidden
files problem, i have tried everything to fix it, the svohost.exe its
gone but still no show hidden files

some one... HELP!!

Bert Kinney a écrit :
 
G

Gerry

Go to Start, Control Panel, Folder Options, View, Advanced Settings and
verify that the box before "Show hidden files and folders" is checked
and "Hide protected operating system files " is unchecked. You may need
to scroll down to see the second item. You should also make certain that
the box before "Hide extensions for known file types" is not checked.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
B

bojimbo26

Hi, i have the same problem, my show hidden files and folders box keeps
getting unchecked.

I have tried the

"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr
entVersion\Explorer\Advanced\Folder\Hidden\SHOWALL
Delete checkedValue and then again creat new DWORD VALUE with same name
Checkedvalue with data value=1"

but the value keeps getting set back to 0.

I have scanned the computer, and its not Ravmon.

Is there anything else i can do?

I have done system restores.. and they work.. until i turn off the
computer and the problem reoccurs. I'm guessing its in a startup
program, but there are no "weird" start up programs.

Thanks.


Edit:
I used a program called ExplorerXP http://www.explorerxp.com/ to find
the files and change them from hidden to unhidden. But I would still
like a way to show the hidden folders.


Do you have any 3rd party programs . I tried changing something on my
comp , till I realised SpywareGuard change it back . Disabled spguard
, changed , and then reenabled spguard .
 
G

Gerry

What specific anti-virus and anti-spyware programmes are monitoring your
system?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 

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