Can't Uninstall

[Jethro]

I am running XP PRO SP2 and have an application I want to install.
When I try that, it tells me that it is already installed and
therefore must be uninstalled first. The application does NOT show in
ControlPanel>RemovePrograms. I have removed all occurrences of it and
its parts that I can find by using Windows Explorer. I have removed
all references to any components of the application from the Registry.
I see no references to it in Task Manager window.

How can I get over this hurdle? There must be another removal that I
am missing.

Thanks

Jethro

 

[Ork .]

Give us a hint..
what program are you talking about..

Try search..

 

[Jethro]

Give us a hint..
what program are you talking about..

Try search..

Trial download/install of Adobe Photoshop CS3. I tried it once and
when it failed to install for some reason, I downloaded it again, and
now am stuck.

ThanX

Jethro

 

[C J.]

Trial download/install of Adobe Photoshop CS3. I tried it once and
when it failed to install for some reason, I downloaded it again, and
now am stuck.

ThanX

Jethro

The reason why you can't re-install your adobe software, is because the
Windows MSI installer sees your non showing programs uninstall information,
and it assumes that the program is still installed. Theres a program to
remove the uninstaller information from the registry - downloadable at
Microsoft. See this article for details.
http://support.microsoft.com/kb/290301

You install it, and highlight the offending program when it appears in the
list, this program will blank out the uninstaller info. Then you should be
able to re-install your software. I had the same problem with Adobe
Acrobat Reader 7.06.

 

[Jethro]

The reason why you can't re-install your adobe software, is because the
Windows MSI installer sees your non showing programs uninstall information,
and it assumes that the program is still installed. Theres a program to
remove the uninstaller information from the registry - downloadable at
Microsoft. See this article for details.
http://support.microsoft.com/kb/290301

You install it, and highlight the offending program when it appears in the
list, this program will blank out the uninstaller info. Then you should be
able to re-install your software. I had the same problem with Adobe
Acrobat Reader 7.06.

Downloaded it. Installed it. Ran it. Removed most of the displayed
items. I still get the same error.

Thanks anyway

Jethro

 

[Plato]

I am running XP PRO SP2 and have an application I want to install.
When I try that, it tells me that it is already installed and
therefore must be uninstalled first. The application does NOT show in
ControlPanel>RemovePrograms. I have removed all occurrences of it and
its parts that I can find by using Windows Explorer. I have removed
all references to any components of the application from the Registry.
I see no references to it in Task Manager window.

How can I get over this hurdle? There must be another removal that I
am missing.

Very often the software author has a better un-install utility. For
example, with Avast anti-virus, often the uninstall in Add/Remove does
not work correctly, so they have a fix on their website.