Can't switch profile

[Guest]

I currently use Outlook 2003 with Windows XP. I have 2 profiles set up on
Outlook. 1 for work, and 1 for home. I can't switch profiles, even with
closing Outlook. Same profile opens as was just closed. Prompt for profile
is checked, but doesn't seem to work. In order to change profiles, I have to
completely reboot the machine. Is there a way to do this without a complete
reboot?

 

[Milly Staples [MVP - Outlook]]

Ensure that outlook.exe is not still running in Task Manager - if it is,
manually kill it.

Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Cover Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, John F asked:

| I currently use Outlook 2003 with Windows XP. I have 2 profiles set
| up on Outlook. 1 for work, and 1 for home. I can't switch profiles,
| even with closing Outlook. Same profile opens as was just closed.
| Prompt for profile is checked, but doesn't seem to work. In order to
| change profiles, I have to completely reboot the machine. Is there a
| way to do this without a complete reboot?