Can't start

Y

Yumin

My OS is win2K pro and file-system type is NTFS.
Recently the starting/booting is getting into trouble.

When starting, just after the first window screen, it
alway appears a blue "Stop Error Screen",says:

" If this is the first time you've seen this Stop Error
Screen, restart your computer. If this screen appears
again, follow these steps:

Check for viruses or your computer. Remove any newly
installed hard drivers or hard driver controllers. Check
your hard drive to make sure it is properly configured
and terminated. Run CHKDSK /F to check hard drive
corruption, and then restart your computer.

Refer to your Getting Started manual for more information
on trouble-shooting stop errors."

What is the way to solve this problem? Thanks!
 
M

Matthew Mucker [MSFT]

Yumin,

Please post the STOP code and the hexadecimal numbers in parentheses.

-Matt
 

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