Can't start in safe mode

[Malke]

It doesn't seem to figure on the NERO website.

Of course it does. A quick look-around produces:
http://ww2.nero.com/enu/nero-up.php

Scroll down to "Update - Package 3".

Malke

 

[Trevor Appleton]

Of course it does. A quick look-around produces:
http://ww2.nero.com/enu/nero-up.php

Scroll down to "Update - Package 3".

Have uninstalled InCD but still can't start in safe mode. Still hangs at
same line.

 

[Malke]

Hang at this line:

multi(0)disk(0)partition(1)\WINDOWS\system32\Drivers\BTHidMgr.sys

Try updating your bluetooth drivers. If you ever did update them or add
a phone, then uninstall the device and start over. Aside from that, I'm
sorry but I'm out of ideas.

Never get drivers from Windows Update. Get them from:

1. The card mftr.'s website; OR
2. The motherboard mftr.'s website if onboard video; OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the
drivers.

If you have installed drivers from Windows Update, you can roll them
back:
How to Roll Back a Device Driver - http://tinyurl.com/86yb6

Malke

 

[Trevor Appleton]

I have installed updated drivers for bluetooth from the computer
manufacturers website. I didn't know you could get them through windows.

I haven't installed anything bluetooth related since buying the PC.