T
Trevor Appleton
Hang at this line:
multi(0)disk(0)partition(1)\WINDOWS\system32\Drivers\BTHidMgr.sys
multi(0)disk(0)partition(1)\WINDOWS\system32\Drivers\BTHidMgr.sys
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M
Malke
Trevor said:Hang at this line:
multi(0)disk(0)partition(1)\WINDOWS\system32\Drivers\BTHidMgr.sys
This apparently has something to do with BlueTooth. Have you installed a
BlueTooth phone?
See if you can get into Safe Mode so you can uninstall the phone or undo
whatever you did just before the system stopped working.
Malke
M
Malke
Malke said:This apparently has something to do with BlueTooth. Have you installed
a BlueTooth phone?
See if you can get into Safe Mode so you can uninstall the phone or
undo whatever you did just before the system stopped working.
Malke
Sorry for the double post - I just looked at your subject line and saw
that you can't get into Safe Mode. This is why it is a bad idea to post
the gist of your problem in the subject line; many people won't even
look at it. In any case, from the same menu as Safe Mode, try Last
Known Good Configuration.
Malke
S
Sharon F
Hang at this line:
multi(0)disk(0)partition(1)\WINDOWS\system32\Drivers\BTHidMgr.sys
In addition to what Malke has posted, this looks like a line from boot.ini.
Your line points to a driver file. Normally these entries point to the
directory that Windows is installed in and not to a driver file.
If you have the tools to edit a boot.ini file from outside of Windows, you
could edit the line. On my system the line that boots XP looks like this:
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /NOEXECUTE=OPTIN /FASTDETECT
Using Last Known Good or System Restore as Malke suggests provide possible
methods of recovery for this situation.
T
Trevor Appleton
Sharon F said:In addition to what Malke has posted, this looks like a line from
boot.ini.
Your line points to a driver file. Normally these entries point to the
directory that Windows is installed in and not to a driver file.
If you have the tools to edit a boot.ini file from outside of Windows, you
could edit the line. On my system the line that boots XP looks like this:
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP
Professional" /NOEXECUTE=OPTIN /FASTDETECT
Using Last Known Good or System Restore as Malke suggests provide possible
methods of recovery for this situation.
I haven't installed any blue tooth they've been on since new 8 months ago.
The problem has probably been there too for several months.
Will try the system restore. Thanks.
T
Trevor Appleton
Malke said:Sorry for the double post - I just looked at your subject line and saw
that you can't get into Safe Mode. This is why it is a bad idea to post
the gist of your problem in the subject line; many people won't even
look at it. In any case, from the same menu as Safe Mode, try Last
Known Good Configuration.
Malke
--
Have tried last know good config, but surprised this doesn;'t work as PC
boots fine normally just not in safe mode.
M
Malke
Trevor said:I haven't installed any blue tooth they've been on since new 8 months
ago.
The problem has probably been there too for several months.
Will try the system restore. Thanks.
Do you have InCD running? Older versions of it can prevent going into
Safe Mode if you have XP SP2. The cure is to update InCD (or just get
rid of it if you don't use it).
Malke
T
Trevor Appleton
Malke said:Do you have InCD running? Older versions of it can prevent going into
Safe Mode if you have XP SP2. The cure is to update InCD (or just get
rid of it if you don't use it).
Malke
Found plenty of files named InCD4 or similar but nothing of that name in
add/remove software, so has it another name that would show here?
T
Trevor Appleton
Malke said:This apparently has something to do with BlueTooth. Have you installed a
BlueTooth phone?
See if you can get into Safe Mode so you can uninstall the phone or undo
But I can't get into safe mode!
I haven't done anything for this to suddenly happen, it's been like it for a
long time.
M
Malke
Trevor said:Found plenty of files named InCD4 or similar but nothing of that name
in add/remove software, so has it another name that would show here?
It's part of Nero. If you use Add/Remove for Nero, you should get the
opportunity to remove/modify the different Nero components and you can
remove InCD. Or just go to Nero's site and get updates for all of Nero
including InCD.
Malke
T
Trevor Appleton
Malke said:It's part of Nero. If you use Add/Remove for Nero, you should get the
opportunity to remove/modify the different Nero components and you can
remove InCD. Or just go to Nero's site and get updates for all of Nero
including InCD.
I did try add/remove under nero but InCD wasn't mentioned.
T
Trevor Appleton
So is Nero going to still work if I remove InCD?
S
SeaMaid
There SHOULD be an entry for InCD in Add-Remove Programs. What version of
InCD 4 do you have?
The latest version of InCD is 4.3.20.1. Download and install it from the
Nero site.
InCD 4 do you have?
The latest version of InCD is 4.3.20.1. Download and install it from the
Nero site.
S
SeaMaid
Update Nero 6 to the latest version, which is 6.6.0.16 with InCD 4.3.20.1.
T
Trevor Appleton
SeaMaid said:There SHOULD be an entry for InCD in Add-Remove Programs.
There isn't
What version of
InCD 4 do you have?
How do I find out?
M
Malke
Trevor said:There isn't
What version of
How do I find out?
Look, just download the latest Nero updates, including the one for InCD
and install them. That way you'll get an entry for InCD in Add/Remove
Programs and can uninstall it properly if you want to. InCD provides
packet writing for CD-RW's. If you don't use CD-RW's, then uninstall
InCD after you do the updates. Or decide whether you want it after
reading what it does in its Help files.
Malke
T
Trevor Appleton
Malke said:Look, just download the latest Nero updates, including the one for InCD
and install them. That way you'll get an entry for InCD in Add/Remove
Programs and can uninstall it properly if you want to. InCD provides
packet writing for CD-RW's. If you don't use CD-RW's, then uninstall
InCD after you do the updates. Or decide whether you want it after
reading what it does in its Help files.
Malke
--
Have updated to the latest version of Nero but no entry for InCD in
add/remove progs an no option to remove InCD when I hit Nero in add/remove
software.
T
Trevor Appleton
According to Nero site
Current Version Number: 4.3.0.5 Changes from INCD 4.3.0.3 to 4.3.0.5 Changes
from INCD 4.3.0.0 to 4.3.0.3 Changes from INCD 4.2.9.1 to 4.3.0.0 Version
Number: 4.3.0.5 Release Date: 09-10-2004 Bug Fixes The problem of not being
able to boot in SAFE MODE after installing INCD is fixed Some problems that
were sent via WindowsT error reporting and proceeded by the online crash
analyzes are fixed Fixed a CD to CD copy failure Fixed a lack of the tray
icon change after erasing top Version...
So with the latest Nero updates, this shoukldn't be causing the problem
should it?
Current Version Number: 4.3.0.5 Changes from INCD 4.3.0.3 to 4.3.0.5 Changes
from INCD 4.3.0.0 to 4.3.0.3 Changes from INCD 4.2.9.1 to 4.3.0.0 Version
Number: 4.3.0.5 Release Date: 09-10-2004 Bug Fixes The problem of not being
able to boot in SAFE MODE after installing INCD is fixed Some problems that
were sent via WindowsT error reporting and proceeded by the online crash
analyzes are fixed Fixed a CD to CD copy failure Fixed a lack of the tray
icon change after erasing top Version...
So with the latest Nero updates, this shoukldn't be causing the problem
should it?
S
SeaMaid
The InCD update is a separate download from the Nero update.
T
Trevor Appleton
The InCD update is a separate download from the Nero update.
It doesn't seem to figure on the NERO website.
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