can't shut down office assistant

[Guest]

Hi, I ran a scan with McAfee & let it save space & fix files. Now I have the
office assistant running down on the task bar without having any programs
running. If I use Word or Outlook to try to shut it off; it won't. When I
click on the icon in the taskbar, the O.A. pops up, then I right click on
him, go to options to shut him down & it just minimizes him back to the
taskbar. I removed Office from the statup menu & he is still on the task bar.
I tried to use msconfig but I couldn't figure out which file it could be. I
hope somebody has a solution because I'm running out of ideas. Any help would
be appreciated. Thanks.

 

[Guest]

Hi, I ran a scan with McAfee & let it save space & fix files. Now I have the
office assistant running down on the task bar without having any programs
running. If I use Word or Outlook to try to shut it off; it won't. When I
click on the icon in the taskbar, the O.A. pops up, then I right click on
him, go to options to shut him down & it just minimizes him back to the
taskbar. I removed Office from the statup menu & he is still on the task bar.
I tried to use msconfig but I couldn't figure out which file it could be. I
hope somebody has a solution because I'm running out of ideas. Any help would
be appreciated. Thanks.

Hi Karen,
You can either try to recover (I believe you used the Disk Clean Up came
with McAffe, did you select to delete permanently or Windows Option?) you can
restore if you didn't delete permanently.
Click Start >> Control Panel >> Add/Remove programs locate the XP Office
suite and select remove, you will have three options one of them Repair,
elect Repair to Repair Office, you may need XP Office CD.
How to modify or remove Office Assistant Help in Office XP
http://support.microsoft.com/kb/290151
One Office Assistant is installed by default when you install Office 2000
http://support.microsoft.com/kb/202991

How to change the Office Assistant options in Office XP programs by
configuring a system policy
http://support.microsoft.com/kb/312958
HTH.
nass