Can't send mail error 550

  • Thread starter Thread starter Tracey
  • Start date Start date
T

Tracey

Hi... My email will not send to any domain except my own. So I can
successfully send myself email, but no one else. I have been using the
program for six weeks with my anti-virus, Trendmicro, successfully. I can
move and delete my messages left in my outbox. It applies to all messages
except my own domain's.

Here is the message I receive:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: CRMF
Desig Letter', Account: 'pop-server.roadrunner.com', Server:
'smtp-server.roadrunner.com', Protocol: SMTP, Server Response: '550 relaying
mail to anywhere.com is not allowed', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

Many thanks for your help. Tracey
 
That error message means you were trying to send through
RoadRunner's SMTP server while connected to the Internet
through a different service than RoadRunner.
Were you using a laptop away from home? If so, use webmail
to send when away from home.
 
Hi Gary,
I'm using a laptop at home. Like the posts above mine, everything was
working fine until yesterday morning. There are no other servers involved and
my wireless is turned off. Any thoughts?
Thanks!

Gary VanderMolen said:
That error message means you were trying to send through
RoadRunner's SMTP server while connected to the Internet
through a different service than RoadRunner.
Were you using a laptop away from home? If so, use webmail
to send when away from home.

--
Gary VanderMolen, MS-MVP


Tracey said:
Hi... My email will not send to any domain except my own. So I can
successfully send myself email, but no one else. I have been using the
program for six weeks with my anti-virus, Trendmicro, successfully. I can
move and delete my messages left in my outbox. It applies to all messages
except my own domain's.

Here is the message I receive:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: CRMF
Desig Letter', Account: 'pop-server.roadrunner.com', Server:
'smtp-server.roadrunner.com', Protocol: SMTP, Server Response: '550 relaying
mail to anywhere.com is not allowed', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

Many thanks for your help. Tracey
Click to expand...
Click to expand...
 
Also, I've tried clicking on the authentication buttons, back and forth.
Nothing works.


Gary VanderMolen said:
That error message means you were trying to send through
RoadRunner's SMTP server while connected to the Internet
through a different service than RoadRunner.
Were you using a laptop away from home? If so, use webmail
to send when away from home.

--
Gary VanderMolen, MS-MVP


Tracey said:
Hi... My email will not send to any domain except my own. So I can
successfully send myself email, but no one else. I have been using the
program for six weeks with my anti-virus, Trendmicro, successfully. I can
move and delete my messages left in my outbox. It applies to all messages
except my own domain's.

Here is the message I receive:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: CRMF
Desig Letter', Account: 'pop-server.roadrunner.com', Server:
'smtp-server.roadrunner.com', Protocol: SMTP, Server Response: '550 relaying
mail to anywhere.com is not allowed', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

Many thanks for your help. Tracey
Click to expand...
Click to expand...
 
You might check if you're supposed to use a different RoadRunner server:

<http://help.rr.com/AA/rrwho.aspx?ReturnUrl=/HMSLogic/email_help_topic.aspx?topic=E+mail&topic=E+mail>

Tracey said:
Hi Gary,
I'm using a laptop at home. Like the posts above mine, everything was
working fine until yesterday morning. There are no other servers involved
and
my wireless is turned off. Any thoughts?
Thanks!

Gary VanderMolen said:
That error message means you were trying to send through
RoadRunner's SMTP server while connected to the Internet
through a different service than RoadRunner.
Were you using a laptop away from home? If so, use webmail
to send when away from home.

--
Gary VanderMolen, MS-MVP


Tracey said:
Hi... My email will not send to any domain except my own. So I can
successfully send myself email, but no one else. I have been using the
program for six weeks with my anti-virus, Trendmicro, successfully. I
can
move and delete my messages left in my outbox. It applies to all
messages
except my own domain's.

Here is the message I receive:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read
the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re:
CRMF
Desig Letter', Account: 'pop-server.roadrunner.com', Server:
'smtp-server.roadrunner.com', Protocol: SMTP, Server Response: '550
relaying
mail to anywhere.com is not allowed', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

Many thanks for your help. Tracey
Click to expand...
Click to expand...
Click to expand...
 
Tracey said:
Hi... My email will not send to any domain except my own. So I can
successfully send myself email, but no one else. I have been using the
program for six weeks with my anti-virus, Trendmicro, successfully. I can
move and delete my messages left in my outbox. It applies to all messages
except my own domain's.

Here is the message I receive:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: CRMF
Desig Letter', Account: 'pop-server.roadrunner.com', Server:
'smtp-server.roadrunner.com', Protocol: SMTP, Server Response: '550
relaying
mail to anywhere.com is not allowed', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79
Click to expand...


550 Relaying errors:
http://www.insideoe.com/problems/errors.htm#550relay
 
If you have verified that your Internet connection is from RoadRunner,
and the option "My server requires authentication" is enabled, then
the only other cause I can think of is a temporary server malfunction.
Until that is fixed, send via RoadRunner's webmail or get a free
Gmail account.
--
Gary VanderMolen, MS-MVP


Tracey said:
Hi Gary,
I'm using a laptop at home. Like the posts above mine, everything was
working fine until yesterday morning. There are no other servers involved and
my wireless is turned off. Any thoughts?
Thanks!

Gary VanderMolen said:
That error message means you were trying to send through
RoadRunner's SMTP server while connected to the Internet
through a different service than RoadRunner.
Were you using a laptop away from home? If so, use webmail
to send when away from home.

--
Gary VanderMolen, MS-MVP


Tracey said:
Hi... My email will not send to any domain except my own. So I can
successfully send myself email, but no one else. I have been using the
program for six weeks with my anti-virus, Trendmicro, successfully. I can
move and delete my messages left in my outbox. It applies to all messages
except my own domain's.

Here is the message I receive:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: CRMF
Desig Letter', Account: 'pop-server.roadrunner.com', Server:
'smtp-server.roadrunner.com', Protocol: SMTP, Server Response: '550 relaying
mail to anywhere.com is not allowed', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

Many thanks for your help. Tracey
Click to expand...
Click to expand...
Click to expand...
 
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