can't send email

[Guest]

I can receive but can't send email. I get an error message. POP3 an SMTP
have identical info. I"m using outlook express and Verizon broadband access.
Can any one help? thanks

 

[Ted Zieglar]

You need two different server addresses from your ISP: the POP3 address (to
receive mail) and the SMTP address (to send mail). Apparently, you are using
your ISP's POP3 address to send mail - for that you need the SMTP address.

Your ISP's web site should have specific instructions on setting up your
mail program.

 

[Galen]

In alvanab <[email protected]> had this to say:

My reply is at the bottom of your sent message:

I can receive but can't send email. I get an error message. POP3 an
SMTP have identical info. I"m using outlook express and Verizon
broadband access. Can any one help? thanks

What's the error message?

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes

 

[Guest]

--
al vanabbema


:
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: '(e-mail address removed) Mail Account', Server:
'smtpauth.earthlink.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F

 

[Galen]

In alvanab had this to say:

My reply is at the bottom of your sent message:

:
Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a long
period of inactivity. Account: '(e-mail address removed) Mail Account',
Server: 'smtpauth.earthlink.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Error Number: 0x800CCC0F

Okay, now... Is there a firewall blocking it? Is the service running
properly? Does your ISP need you to configure authentication? Finally, is
there a large file in the out-box that's trying to send as well? Sometimes
you see that with messages that are too large.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes