can't send email but can receive!

  • Thread starter Tracey Silkstone
  • Start date
T

Tracey Silkstone

Can anyone help me please I can receive emails but cannot send them. It was
fine yesterday but is now coming up with The host 'smpt.talktalk.net' could
not be found. Please verify that you have entered the server name correctly.
Subject '', Account: 'mail.talktalk.net', Server: 'smpt.talktalk.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error
Number: 0x800CCC0D
I have copied and pasted this error message so it is correct. I have done
everything it says to do on the trouble shooting and it is still not
working.

Help please anyone!!!

Thank you

Tracey
 
F

Frank Saunders MS-MVP IE,OE/WM

Tracey Silkstone said:
Can anyone help me please I can receive emails but cannot send them. It
was fine yesterday but is now coming up with The host 'smpt.talktalk.net'
could not be found. Please verify that you have entered the server name
correctly.
Subject '', Account: 'mail.talktalk.net', Server: 'smpt.talktalk.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error
Number: 0x800CCC0D
I have copied and pasted this error message so it is correct. I have done
everything it says to do on the trouble shooting and it is still not
working.

Help please anyone!!!

Thank you

Tracey

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee,Trend and Norton are not compatible with Windows Mail
and Outlook Express and should be uninstalled. The latest version of
Trend's anti-virus seems to be causing problems too.
 
G

Gary VanderMolen

Thanks for providing an exact copy of the error message
because that makes spotting the problem easy.
Change the name of your SMTP server from smpt.talktalk.net
to smtp.talktalk.net.
 

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