Can't see cd

[prozac11]

Iam trying to fix a friends Dell Dimension 2400. The problem is The CD & DVD
drive don't show up in "My Computer". They show up in the "Bios" , "Device
Manager", and When I go to "Add Hardware" to add the drives I get a error
"code 19". I have downloaded "xp_cd_dvd_fix.vbs" and I got the window that
the "CD DVD was fixed and ok to use". But nothing. Also "My Computer" shows a
"Floppy" and this computer don't have one. This problem started when someone
else tried to put the CD & DVD in this computer. I would appreciate all the
help I can get. Thank You Al Cassell

 

[Shenan Stanley]

Iam trying to fix a friends Dell Dimension 2400. The problem is The
CD & DVD drive don't show up in "My Computer". They show up in the
"Bios" , "Device Manager", and When I go to "Add Hardware" to add
the drives I get a error "code 19". I have downloaded
"xp_cd_dvd_fix.vbs" and I got the window that the "CD DVD was fixed
and ok to use". But nothing. Also "My Computer" shows a "Floppy"
and this computer don't have one. This problem started when someone
else tried to put the CD & DVD in this computer. I would appreciate
all the help I can get. Thank You Al Cassell

Do they work outside of Windows?
(Try booting from a bootable CD...)

Also check the BIOS to ensure you do not have a Floppy Diskette 'turned on'.

 

[prozac11]

Yes they all work in other computers. The bios won't let me do anything with
a floppy. Iam also thinking it might be a Dell thing Thanks Al Cassell

 

[Paul McMillen]

Hi,

These links seem to have helped others with the same problem.

http://forums.itweek.co.uk/thread.jspa?messageID=820100
or
http://www.daniweb.com/forums/thread980.html

Best wishes
Paul

 

[C.Joseph S. Drayton]

Iam trying to fix a friends Dell Dimension 2400. The problem is The
CD & DVD drive don't show up in "My Computer". They show up in the
"Bios" , "Device Manager", and When I go to "Add Hardware" to add the
drives I get a error "code 19". I have downloaded
"xp_cd_dvd_fix.vbs" and I got the window that the "CD DVD was fixed
and ok to use". But nothing. Also "My Computer" shows a "Floppy" and
this computer don't have one. This problem started when someone else
tried to put the CD & DVD in this computer. I would appreciate all
the help I can get. Thank You Al Cassell

Have you tried running Computer Management and assigning the drive a
letter?

--

Sincerely,
C.Joseph Drayton, Ph.D. AS&T

CSD Computer Services

Please excuse the TEMPORARY web site

Web site: http://csdcs.itgo.com/
E-mail: (e-mail address removed)