Can't see attachments

[Guest]

I have a user on our network that cannot see attachements. It doesn't happen
all the time, but about 50% of the time. He will see his list of new mail
messages, it will indicate that there is an attachment, but when he opens the
message, there is no attachment. He can forward that same message to someone
else, and they will be able to view the attachment. Is there some setting in
Outlook that's doing this?

Thanks

 

[Roady [MVP]]

Version of Outlook?
Type of mail account?
What message format is the message being received in?

 

[Guest]

Whoops...sorry. It's Outlook 2003 and we have an exchange server (if you mean
the type of mail account). I'm not sure of the message format, but I will
find out. Odd thing is, is that he does sometimes get attachments. I'm not
sure if it's him or the people sending them.

Version of Outlook?
Type of mail account?
What message format is the message being received in?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have a user on our network that cannot see attachements. It doesn't
happen
all the time, but about 50% of the time. He will see his list of new mail
messages, it will indicate that there is an attachment, but when he opens
the
message, there is no attachment. He can forward that same message to
someone
else, and they will be able to view the attachment. Is there some setting
in
Outlook that's doing this?

Thanks

 

[Roady [MVP]]

See if you find a pattern. For instance that attachments are being displayed
for Plain Text but not for HTML or Rich Text.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Whoops...sorry. It's Outlook 2003 and we have an exchange server (if you
mean
the type of mail account). I'm not sure of the message format, but I will
find out. Odd thing is, is that he does sometimes get attachments. I'm not
sure if it's him or the people sending them.

Version of Outlook?
Type of mail account?
What message format is the message being received in?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have a user on our network that cannot see attachements. It doesn't
happen
all the time, but about 50% of the time. He will see his list of new
mail
messages, it will indicate that there is an attachment, but when he
opens
the
message, there is no attachment. He can forward that same message to
someone
else, and they will be able to view the attachment. Is there some
setting
in
Outlook that's doing this?

Thanks