Can't save to Normal.DOT...?

[Kenneth]

Howdy,

I have recorded a macro in Word 2000. It appears in the
macro list.

If I then close Word, I get the error: "The file
(Normal.dot) is in use by another application or user."

I have checked with care:

There is nothing other than Word running, and the system is
not on the network.

What might be preventing me from altering Normal.dot?

Thanks for any help with this,

 

[Opinicus]

If I then close Word, I get the error: "The file
(Normal.dot) is in use by another application or user."
I have checked with care:
There is nothing other than Word running, and the system
is
not on the network.
What might be preventing me from altering Normal.dot?

I get this every once in a while. Not so often any more
however since the latest updates. I think the culprit is
Outlook Express but I'm not sure. In any event, the
work-around is simple. Save the template with another name.
I use "newnormal.dot". Then exit Word and navigate to the
folder where the templates are. Rename normal.dot to
"oldnormal.dot" and newnormal.dot to "normal.dot".

 

[Graham Mayor]

See http://www.gmayor.com/what_to_do_when_word_crashes.htm
Check also that you only have one copy of normal.dot

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

 

[Kenneth]

I get this every once in a while. Not so often any more
however since the latest updates. I think the culprit is
Outlook Express but I'm not sure. In any event, the
work-around is simple. Save the template with another name.
I use "newnormal.dot". Then exit Word and navigate to the
folder where the templates are. Rename normal.dot to
"oldnormal.dot" and newnormal.dot to "normal.dot".

Hi Bob,

Your suggestion seems most reasonable, but I have tried it
many times.

When I attempt to re-name my "newNormal.DOT, I get the error
that I cannot because Normal.DOT is in use.

All the best,

 

[Kenneth]

See http://www.gmayor.com/what_to_do_when_word_crashes.htm
Check also that you only have one copy of normal.dot

Hi Graham,

As it turned out, I did have another...

I'll experiment further.

Thanks,

 

[Graham Mayor]

If you have Word as your Outlook editor, you will need to close Outlook also
to free normal.dot.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

 

[Kenneth]

See http://www.gmayor.com/what_to_do_when_word_crashes.htm
Check also that you only have one copy of normal.dot

Hi again Graham,

Now, I am having another problem, and it is rather
strange...

When I attempt to close Word (and save the modified
Normal.DOT) I now get a memory error telling me that a
specific address cannot be "read."

The odd part is that last night I ran a memory checking
utility for about 8 hours and it finds no problem.

Thanks for any further help you might provide,

 

[Kenneth]

If you have Word as your Outlook editor, you will need to close Outlook also
to free normal.dot.

Hi Graham,

I do use Outlook, but have been careful to shut down
anything that is running other than Word.

All the best,

 

[Opinicus]

Your suggestion seems most reasonable, but I have tried it
many times.

When I attempt to re-name my "newNormal.DOT, I get the
error
that I cannot because Normal.DOT is in use.

Exit ALL programs (including any antivirus software) and try
renaming.

If you still can't. Boot up in safe mode and try renaming.