Can't reinstall IE6....

[Mary]

We took IE out of our system (we run xp) and it is still in
there, but wont really work. We have tried to put it back
in but we can't. I tried doing the things from the
microsoft help center (changing something in the registry
etc) but when I do that, I get this message: The software
you are installing has not passed windows logo testing to
verify it's compatibility with windows xp. The software
will not be installed. Contact your system administrator.
What does that mean? Can we reinstall windows xp and get IE
back? We are at a loss as to what to do next. Thanks for
any info.

 

[Don Varnau]

I don't know exactly what you've tried, but see these pages/articles:

http://www.mvps.org/sramesh2k/IEFAQ.htm >>> Tip#12

318378 - How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP: http://support.microsoft.com/default.aspx?scid=kb;EN-US;q318378

828031 - The Software You Are Installing Has Not Passed Windows Logo Testing
[IE]
http://support.microsoft.com/?kbid=828031

Hope this helps,
Don

 

[Kaylene aka Taurarian]

Hi Mary, here's two options to explore


Microsoft Internet Explorer 6.x Repair for Windows XP.

· From the Start menu, select Run.

· In the Open field, type sfc /scannow (Note: There is a space between
sfc and /scannow)

· Select the OK button.

· Follow the prompts throughout the System File Checker process.

Reboot the computer when System File Checker completes.

You'll need to have your WinXP CD in the drive before issuing the command above.
See article below for more information on sfc

http://www.updatexp.com/scannow-sfc.html
Introduction to using scannow sfc (system file checker)

Or

Microsoft Internet Explorer 6.x Repair for Windows XP

.. From the Start menu, select Search, select All Files and Folders.
.. Select More Advanced Options and place a checkmark beside Search Hidden Files
and Folders option.
.. Ensure that Search System Folders and Search Subfolders are also checked.
.. In the All or Part of the File Name box, type ie.inf
.. In the Look In drop-down menu, select C: or the letter of the hard drive that
contains the Windows folder.
.. Click the Search button.
.. In the search results pane, find the ie.inf file located in Windows\Inf
folder.
.. Right click the ie.inf file and click Install on the context menu.
Reboot the computer when the file copy process is complete.

NB: To reinstall Outlook Express, right click the following file and click
"Install"
Msoe60.inf