Can't receive email @ wireless laptop

[Beth]

I have a wireless laptop and have verizon as ISP. When I got my laptop I
contacted verizon and they set up my laptop and since neither my home PC nor
my laptop email have worked right since. I don't want to deal with verizon;
can I fix the problem myself?

 

[Hal Hostetler [MVP-P/I]]

Probably, but we're going to need a whole lot more detail. "Have not worked
right since" is not helpful.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Gary VanderMolen]

Hard to say without more details. Do you get an error message when
you try to send or receive? If so, right-click on the error message, copy,
then paste it into a reply here.
We can't do much troubleshooting without that complete error message.

 

[Motormouth]

Probably, but we're going to need a whole lot more detail. "Have not worked
right since" is not helpful.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Motormouth]

You Have to use vzwmail.net as your smpt outgoing had the same problen and
out going server requires auth. will be your (e-mail address removed) plus
password

 

[Gary VanderMolen]

You are correct if the OP is using Verizon's AirCard, which provides Internet
over Verizon's cellular network. It isn't clear to me from the OP's problem
statement that she is in fact using that method to connect to the Internet.