Can't print or comunicate with modem

[Jose]

Problem: Windows XP detects my printer, but Does not
print any documents, from any programs. I can print from
command propmt. Also the external modem is detected and
installed, but cannot commnucate with it (either from COM1
or COM2)
Both hardware, worked fine a couple of weeks ago.

Problem Hardware: BJC-4100 Canon Printer, ACCEX V.92
External Modem

PC Specs:
Windows XP Pro, all updates installed
AMD XP 2400
AV78X Asus Motherboard
512Mb 2700 DDRam
Radeon 9700 Pro Video card
Sound Blaster Audigy Sound Card

 

[Yves Leclerc]

Remove both devices from Device Manager and Printer sections. Reboot and
let XP re-detect the modem. Then, re-install the printer drivers.

It could be that a configuration file is missing and the above method is a
quick way of fixing it.

Y.

 

[Jose]

I already tried this. But I keep having the same problem