Cant play DVD's with any player s/w

[Steve]

Noticed I can't play any DVDs. Commercial or home made.
PC does hard reboot right after DVD's play, within 3 seconds. Doesn't
matter if its Windows Media Player, Interactual, Intervideo playeretc. I do
have MMC 8.1 and know the DVD player won't work since it was upgraded from
MMC 7.7 but for life of me can't figure out why no other player will work
now. Was pretty happy for longest time.
Have latest Directx9upgrade from MS.

Not a drive problem, two different drives and both have same problem
I can play MPEG2 movied off hard drive.

Have 8500DV, P4 1.8, 512K, and about 40gb of free HD.

Any suggestions appreciated.
TIA

 

[Steve]

Forgot to mention, W-XP update 1 and all MS critical updates, including the
optional Directx update which didn't help.
Steve

 

[Mark H]

Well, mmc8.1 is now up to version 8.7 and you also have to have windows
media encoder and dao 8.1.0.0 loaded before mmc8.7

 

[Steve]

I was trying to avoid continually updating MMC cuz everytime something else
broke.
All was OK for months with MMC 8.1 and other video players.

Didnt think MMC would be an issue when other players are used expecially
since I haven't added any video drivers in months. But will have to bit the
bullet and try going to MMC 8.7 if all else fails. Just a gut feel it's not
the MMC since I only use for capture, not playback.

 

[Massimo Rosen]

Hi,

Noticed I can't play any DVDs. Commercial or home made.
PC does hard reboot right after DVD's play, within 3 seconds. Doesn't
matter if its Windows Media Player, Interactual, Intervideo playeretc.

Neither Windows Media Player nor the Interactual stuff (if it's the one
that came from a normal DVD, not the one you have to buy) are DVD
players. They're just different frontends to your default DVD player in
your system. So, which is your default full featured DVD player?

CU,
Massimo

 

[Steve]

Upgraded to Catalyst 3.8 and MMC 8.7 and no difference.
Removed all ATI s/w and put my old Nvida TNT 64 display card back in.

Everything works perfectly! Even WMP, Interactual, Intervideo play DVD's
perfectly now.

Will reinstall 8500DV again, put in orig s/w and see what happens. If
problem returns, then
looks like the 8500DV card itself is the culprit. Still under warranty,
going back to ATI.

 

[Skid]

Make sure you scrub all traces of the Nvidia drivers and software from the
system before you put the ATI card back in. (Uninstall all the ATI stuff,
too, before you put it back on, and get rid of those Interact and Intervid
toy players.) Conflicts with all those unneeded files may well have caused
your problems in the first place.

P.S., Once you have it set up right, you'll see there is no comparison.
Image quality, gameplay and DVD playback are all MUCH better on a Radeon
8500 than a TNT 64. I made the same switch and never looked back.

 

[Steve]

Found the root cause....Catalyst drivers.
With original 2.1 all is well.
With either 3.2 or 3.8, have the DVD crash/hard reboot problem.

Can duplicate problem with or without MMC 7.7 or MMC 8.1 even installed.

Go figure.