Can't open Windows Device Manager

[CAWwindy1 via WindowsKB.com]

I tried to open my Device Manager today using the following :

Right Click MY COMPUTER / Properties / Hardware / Device Manager . When I do
this I get the following window message : " Navigation to webpage cancelled "
and then it suggests I try REFRESH . When I try REFRESH I get the following
windows message : " This program cannot display the webpage .
"
I have tried running " chkdsk " and all is well . I have also tried running "
sfc / scannow " with my windows CD installed and all was well also .

I am running Windows XP home Edition SP2 / Dell Inspiron 6000 laptop / IE 7 /
DSL wireless connection .
Everything else seems to be running normally except for this concern .

Thanks for your help

 

[Robert]

I tried to open my Device Manager today using the following :

Right Click MY COMPUTER / Properties / Hardware / Device Manager . When I do
this I get the following window message : " Navigation to webpage cancelled "
and then it suggests I try REFRESH . When I try REFRESH I get the following
windows message : " This program cannot display the webpage .
"
I have tried running " chkdsk " and all is well . I have also tried running "
sfc / scannow " with my windows CD installed and all was well also .

I am running Windows XP home Edition SP2 / Dell Inspiron 6000 laptop / IE 7 /
DSL wireless connection .
Everything else seems to be running normally except for this concern .

Thanks for your help

I don't know if there's a difference being a laptop but you might try
clicking Start|right click on My Computer| select Properties| Hardware|
Device Manager


Robert

 

[Robert]

I don't know if there's a difference being a laptop but you might try
clicking Start|right click on My Computer| select Properties| Hardware|
Device Manager

Robert- Hide quoted text -

- Show quoted text -

whoops, I just repeated what you tried, sorry

Robert

 

[Robert]

I tried to open my Device Manager today using the following :

Right Click MY COMPUTER / Properties / Hardware / Device Manager . When I do
this I get the following window message : " Navigation to webpage cancelled "
and then it suggests I try REFRESH . When I try REFRESH I get the following
windows message : " This program cannot display the webpage .
"
I have tried running " chkdsk " and all is well . I have also tried running "
sfc / scannow " with my windows CD installed and all was well also .

I am running Windows XP home Edition SP2 / Dell Inspiron 6000 laptop / IE 7 /
DSL wireless connection .
Everything else seems to be running normally except for this concern .

Thanks for your help

I was thinking about this and although I'm no computer guru its
possible that if your using Norton antivirus/firewall it could be
blocking this. If so, I would get rid of Norton. It's a resource hog
and causes nothing but problems. I would suggest the following and
they are free:

AVG- this is for antivirus - http://free.grisoft.com/doc/1 ( click on
the free basic protection download and follow instructions) go slowly
and you shouldn't have any problems


Comodo - this is for your firewall- http://www.personalfirewall.comodo.com/
(click the download now button for Comodo free firewall(center area)
and follow instructions.


Spybot - this for anti spyware - http://www.safer-networking.org/en/download/index.html
(click on download) and follow instructions


A-squared - this is for anti-malware remover - http://www.emsisoft.com/en/software/free/
(clcik on download, then click on A-squared 3.0 and follow
instructions)


Remember to remove Live Update from Add/Remove programs. I recollect
that
has to be done as well as removing the main program. Then check in
services to see if any Norton or Live Update services are still
installed. Go to Start | Run | services.msc to see those. Also did
you download and run the removal utility from Symantec for your
version of Norton? (remember to do this)


(Once changed, Comodo will start giving you pop-up screens for you to
decide whether you want to allow programs such as the example below.
After your computer is set-up these will gradually become less and
less over time, although they occassionally pop-up. Just read what it
says.) The below is an example of what I mean; I didn't know what
Svchost was:


Svchost.exe is needed to check for updates at the windows update
site. You only need to allow that to run when you going to the
windows update
site. Otherwise it can be denied


Also unless you remove ALL of the Norton/Symantec products you'll get
a LU (Live Update) pop-up screen asking for permission to sign on.


I hope this helps,
Robert

 

[Doug Knox - [MS-MVP]]

Try clicking Start, Run and entering DEVMGMT.MSC

Device Manager in XP is a Microsoft Management Console snap-in.