Can't open url on desktop

R

Richard Speiss

I have been helping a friend get his computer cleaned up after some viruses,
spyware, etc. from his Windows 2000 Pro installation. Everything seems to be
clean now but now he can't open a url on the desktop. He can bring up IE6
by itself and type in the address and it works fine. But if he saves a
webpage to the desktop and then double-clicks on the desktop he gets a
message like this:

Cannot find the file http://www.googla.ca/ (or one of its components). Make
sure the path and filename are correct and that all required libraries are
available.

I went to his Folder Options / File Types and checked that the URL type was
set up properly (well at least it matches mine and mine works)

One thing I did notice was that when I right click on one of these saved
URLs that there are two Open menu choices. Neither one works but it does
seem odd.

Does anyone have any suggestions on what I should be looking at?

Thanks

Richard
 
R

Ramesh [MVP]

Hi Richard,

Click Start, Run and type REGSVR32 /i SHDOCVW

Reboot. If the problem persists, open Registry Editor and export these locations:

HKEY_CLASSES_ROOT\.URL
-and-
HKEY_CLASSES_ROOT\Internetshortcut
-and-
HKEY_CLASSES_ROOT\http

Post the contents of the REG file here.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

Windows 2000 Group Policy Registry Table:
http://www.microsoft.com/windows2000/techinfo/reskit/en-us/gp/gpref.asp

I have been helping a friend get his computer cleaned up after some viruses,
spyware, etc. from his Windows 2000 Pro installation. Everything seems to be
clean now but now he can't open a url on the desktop. He can bring up IE6
by itself and type in the address and it works fine. But if he saves a
webpage to the desktop and then double-clicks on the desktop he gets a
message like this:

Cannot find the file http://www.googla.ca/ (or one of its components). Make
sure the path and filename are correct and that all required libraries are
available.

I went to his Folder Options / File Types and checked that the URL type was
set up properly (well at least it matches mine and mine works)

One thing I did notice was that when I right click on one of these saved
URLs that there are two Open menu choices. Neither one works but it does
seem odd.

Does anyone have any suggestions on what I should be looking at?

Thanks

Richard
 
A

abc

-----Original Message-----
I have been helping a friend get his computer cleaned up after some viruses,
spyware, etc. from his Windows 2000 Pro installation. Everything seems to be
clean now but now he can't open a url on the desktop. He can bring up IE6
by itself and type in the address and it works fine. But if he saves a
webpage to the desktop and then double-clicks on the desktop he gets a
message like this:

Cannot find the file http://www.googla.ca/ (or one of its components). Make
sure the path and filename are correct and that all required libraries are
available.

I went to his Folder Options / File Types and checked that the URL type was
set up properly (well at least it matches mine and mine works)

One thing I did notice was that when I right click on one of these saved
URLs that there are two Open menu choices. Neither one works but it does
seem odd.

Does anyone have any suggestions on what I should be looking at?

Thanks

Richard


.
 
R

Richard Speiss

That did it Ramesh. Thanks. I will save this one away into my little bag
of tricks

Richard

Hi Richard,

Click Start, Run and type REGSVR32 /i SHDOCVW

Reboot. If the problem persists, open Registry Editor and export these
locations:

HKEY_CLASSES_ROOT\.URL
-and-
HKEY_CLASSES_ROOT\Internetshortcut
-and-
HKEY_CLASSES_ROOT\http

Post the contents of the REG file here.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

Windows 2000 Group Policy Registry Table:
http://www.microsoft.com/windows2000/techinfo/reskit/en-us/gp/gpref.asp

I have been helping a friend get his computer cleaned up after some viruses,
spyware, etc. from his Windows 2000 Pro installation. Everything seems to be
clean now but now he can't open a url on the desktop. He can bring up IE6
by itself and type in the address and it works fine. But if he saves a
webpage to the desktop and then double-clicks on the desktop he gets a
message like this:

Cannot find the file http://www.googla.ca/ (or one of its components). Make
sure the path and filename are correct and that all required libraries are
available.

I went to his Folder Options / File Types and checked that the URL type was
set up properly (well at least it matches mine and mine works)

One thing I did notice was that when I right click on one of these saved
URLs that there are two Open menu choices. Neither one works but it does
seem odd.

Does anyone have any suggestions on what I should be looking at?

Thanks

Richard
 
R

Ramesh [MVP]

You're welcome, Richard.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

Windows 2000 Group Policy Registry Table:
http://www.microsoft.com/windows2000/techinfo/reskit/en-us/gp/gpref.asp

That did it Ramesh. Thanks. I will save this one away into my little bag
of tricks

Richard

Hi Richard,

Click Start, Run and type REGSVR32 /i SHDOCVW

Reboot. If the problem persists, open Registry Editor and export these
locations:

HKEY_CLASSES_ROOT\.URL
-and-
HKEY_CLASSES_ROOT\Internetshortcut
-and-
HKEY_CLASSES_ROOT\http

Post the contents of the REG file here.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

Windows 2000 Group Policy Registry Table:
http://www.microsoft.com/windows2000/techinfo/reskit/en-us/gp/gpref.asp

I have been helping a friend get his computer cleaned up after some viruses,
spyware, etc. from his Windows 2000 Pro installation. Everything seems to be
clean now but now he can't open a url on the desktop. He can bring up IE6
by itself and type in the address and it works fine. But if he saves a
webpage to the desktop and then double-clicks on the desktop he gets a
message like this:

Cannot find the file http://www.googla.ca/ (or one of its components). Make
sure the path and filename are correct and that all required libraries are
available.

I went to his Folder Options / File Types and checked that the URL type was
set up properly (well at least it matches mine and mine works)

One thing I did notice was that when I right click on one of these saved
URLs that there are two Open menu choices. Neither one works but it does
seem odd.

Does anyone have any suggestions on what I should be looking at?

Thanks

Richard
 

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