Can't open the program.

  • Thread starter Thread starter Shin
  • Start date Start date
S

Shin

Every time when I open the internet explorer program. An
errore message window pops up, saying, "Internet Explorer
has encountered problems, needs to close." I can't use
internet at all. How can I fix this?
 
From: http://www.mvps.org/sramesh2k/IEFAQ.htm
----------------------------------------------------

When you click the Internet Explorer icon, window may flash a second and quits. Or, it may show an Error-Reporting dialog. This may be due to a malware Browser Helper Object which causes Internet Explorer process to terminate. If you see the Error-Reporting dialog, click "to see what data this report contains" and identify the Module Name causing this error. In most cases, it may be the spyware DLL. Therefore, reinstalling Internet Explorer [in case of a spyware DLL] may not help.

To test with: Disable third-party browser extensions in Internet Explorer:

1. Click Start, Run, type Control Inetcpl.cpl
2. Click the Advanced tab.
3. Under Browsing, clear the Enable third-party browser extensions
(requires restart) check box.
4. Restart Internet Explorer.

If this helps, read here for further troubleshooting:
Cannot open Internet Explorer:
http://www.mvps.org/sramesh2k/IEFAQ.htm

Sample Error-Report dialogs:
http://www.mvps.org/sramesh2k/images/EReport1.JPG
http://www.mvps.org/sramesh2k/images/EReport2.JPG

Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines:
http://mvps.org/winhelp2002/unwanted.htm

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k



Every time when I open the internet explorer program. An
errore message window pops up, saying, "Internet Explorer
has encountered problems, needs to close." I can't use
internet at all. How can I fix this?
 

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