Can't open Outlook 2007

[Thomas Bartlett]

When I try to open Outlook 2007 the following error message appears.
"Cannot start MS Office Outlook. Cannot open the Outlook window. The set
of folders cannot be opened. Errors have been detected in the file
C:\Documents and Settings\user\Local Settings\Application
Data\Microsoft\Outlook\Outlook3.pst. Quit Outlook and all mail-enabled
applications, and then use the Inbox repair tool (scanpst.exe) to diagnose
and repair errors in the file. For more information about the Inbox repair
tool, see Help"

When I try to run scanpst.exe, I get the following error: "An error has
occurred which caused the scan to be stopped. No changes havce been made to
the scanned file".

What can I do now to correct this situation? I carelessly allowed the
default mail file <Outlook3.pst> to grow to a size of 2 gigs.

Thanks for any constructive guidance leading to a solution.

Thomas

 

[DL]

If you created the outlook3.pst using outlook 2007 there is no such size
limitation. The size limitation applies to pre OL2003 created pst's
If scanpst cannot repair the file, and it is a 2007 created file, then a
third party paid for utility maybe needed to repair
If however the data file was created in an earlier version or for some
reason you specifically created an earlier version pst, then there is a tool
from MS to reduce its size.
Use the mail applet in the control panel, to add a new data file, set it as
default and remove the outlook3 data file

 

[Thomas Bartlett]

Thank you very much. This Outlook pst file was created as a new 2007 file
in October 2008. The computer on which my Outlook 2007 has been running
since that time as a single-core cpu and it has been running slowly for
weeks.

Two days ago a technician attached a new 24" wide-screen monitor and set it
at 1024 x 1980 or something like that. After alot of use late Friday and
Saturday morning, it crashed in midday Saturday. Tomorrow I will get new
computer with a quad-core cpu and maxed-up new memory. The technician will
move the drive containing my Outlook 2007 from the old computer to the new
computer, which will come with a new installation of Windows XP and Office
2007.

I went to Control Panel and opened the Mail applet three times, but it
locked each time, as I tried to click on any of the three buttons.

Is it possible that the problem with Outlook might be more manageable in the
new hardware environment? If not, then presumably I'll need to consider a
third-party paid repair tool such as you mentioned. I saw an advertisement
for Regcure; I don't know if you'd recommend this, or what.

Thomas

 

[Diane Poremsky [MVP]]

Regcure is a registry cleaner. it will not fix problems in the pst and I
don't recommend using it to clean the registry. The new hardware is
unlikely to help and may cause more problems.

See http://www.slipstick.com/problems/scanpst.asp - there are several repair
tools for pst files. Most have free trials so you can see if it will recover
anything before buying.

Did you try office diagnostics? That the mail applet doesn't open indicates
more than the pst is damaged.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

 

[Thomas Bartlett]

Thank you. Since you mentioned it, I have tried running Office Diagnostics
(which I never did previously). Results:

No need to consult known solutions.
No problems with memory.
No conflicting versions of Office apps.
No hard disk problems.
The diagnostic repaired all MS Office installation problems it could find.
Verified all 21 packages.

Summary of diagnostics:
Diagnostics run: 5
Diagnostics that identified problems: 1
Diagnostics that took corrective actions: 1

Of the 21 tests in the fifth disagnostic, on Office Setup installations, the
20th was very slow, and may have been the one where corrective action was
taken.

I'm not sure what implications this has for the problem with Outlook's pst
file.

Thomas

Regcure is a registry cleaner. it will not fix problems in the pst and I
don't recommend using it to clean the registry. The new hardware is
unlikely to help and may cause more problems.

See http://www.slipstick.com/problems/scanpst.asp - there are several
repair tools for pst files. Most have free trials so you can see if it
will recover anything before buying.

Did you try office diagnostics? That the mail applet doesn't open
indicates more than the pst is damaged.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Thank you very much. This Outlook pst file was created as a new 2007
file in October 2008. The computer on which my Outlook 2007 has been
running since that time as a single-core cpu and it has been running
slowly for weeks.

Two days ago a technician attached a new 24" wide-screen monitor and set
it at 1024 x 1980 or something like that. After alot of use late Friday
and Saturday morning, it crashed in midday Saturday. Tomorrow I will get
new computer with a quad-core cpu and maxed-up new memory. The
technician will move the drive containing my Outlook 2007 from the old
computer to the new computer, which will come with a new installation of
Windows XP and Office 2007.

I went to Control Panel and opened the Mail applet three times, but it
locked each time, as I tried to click on any of the three buttons.

Is it possible that the problem with Outlook might be more manageable in
the new hardware environment? If not, then presumably I'll need to
consider a third-party paid repair tool such as you mentioned. I saw an
advertisement for Regcure; I don't know if you'd recommend this, or what.

Thomas

 

[DL]

You may care to try the hd manufacturers testing utility, available from
your HD manufacturers site.
If you are unsure of your hd make, try Seatools from Seagate
As Diane says, you appear to have more than just an outllook pst problem

If you are obtaining a new PC, with Office 2007, configure Outlook on the
new with a new clean pst, do not at this stage attempt to connect your old
data file

Thank you. Since you mentioned it, I have tried running Office
Diagnostics (which I never did previously). Results:

No need to consult known solutions.
No problems with memory.
No conflicting versions of Office apps.
No hard disk problems.
The diagnostic repaired all MS Office installation problems it could find.
Verified all 21 packages.

Summary of diagnostics:
Diagnostics run: 5
Diagnostics that identified problems: 1
Diagnostics that took corrective actions: 1

Of the 21 tests in the fifth disagnostic, on Office Setup installations,
the 20th was very slow, and may have been the one where corrective action
was taken.

I'm not sure what implications this has for the problem with Outlook's pst
file.

Thomas

Regcure is a registry cleaner. it will not fix problems in the pst and I
don't recommend using it to clean the registry. The new hardware is
unlikely to help and may cause more problems.

See http://www.slipstick.com/problems/scanpst.asp - there are several
repair tools for pst files. Most have free trials so you can see if it
will recover anything before buying.

Did you try office diagnostics? That the mail applet doesn't open
indicates more than the pst is damaged.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Thank you very much. This Outlook pst file was created as a new 2007
file in October 2008. The computer on which my Outlook 2007 has been
running since that time as a single-core cpu and it has been running
slowly for weeks.

Two days ago a technician attached a new 24" wide-screen monitor and set
it at 1024 x 1980 or something like that. After alot of use late Friday
and Saturday morning, it crashed in midday Saturday. Tomorrow I will
get new computer with a quad-core cpu and maxed-up new memory. The
technician will move the drive containing my Outlook 2007 from the old
computer to the new computer, which will come with a new installation of
Windows XP and Office 2007.

I went to Control Panel and opened the Mail applet three times, but it
locked each time, as I tried to click on any of the three buttons.

Is it possible that the problem with Outlook might be more manageable in
the new hardware environment? If not, then presumably I'll need to
consider a third-party paid repair tool such as you mentioned. I saw an
advertisement for Regcure; I don't know if you'd recommend this, or
what.

Thomas


If you created the outlook3.pst using outlook 2007 there is no such
size limitation. The size limitation applies to pre OL2003 created
pst's
If scanpst cannot repair the file, and it is a 2007 created file, then
a third party paid for utility maybe needed to repair
If however the data file was created in an earlier version or for some
reason you specifically created an earlier version pst, then there is a
tool from MS to reduce its size.
Use the mail applet in the control panel, to add a new data file, set
it as default and remove the outlook3 data file

When I try to open Outlook 2007 the following error message appears.
"Cannot start MS Office Outlook. Cannot open the Outlook window. The
set of folders cannot be opened. Errors have been detected in the
file C:\Documents and Settings\user\Local Settings\Application
Data\Microsoft\Outlook\Outlook3.pst. Quit Outlook and all
mail-enabled applications, and then use the Inbox repair tool
(scanpst.exe) to diagnose and repair errors in the file. For more
information about the Inbox repair tool, see Help"

When I try to run scanpst.exe, I get the following error: "An error
has occurred which caused the scan to be stopped. No changes havce
been made to the scanned file".

What can I do now to correct this situation? I carelessly allowed the
default mail file <Outlook3.pst> to grow to a size of 2 gigs.

Thanks for any constructive guidance leading to a solution.

Thomas

 

[Diane Poremsky [MVP]]

The inability to open the Mail applet is separate from the pst problem. If
the pst is corrupt, office diagnostics won't fix it but if there is a
problem with scanpst, it will fix that so you can scan the pst.

You could be having hardware problems which caused the computer to shutdown
and the pst was corrupted as the result of the computer's crash. This may or
may not be related to the new monitor.

Have you used any disk diagnostics? We often recommend alternating scanpst
with scandisk (chkdsk) because a corrupt pst can indicate a problem with the
hard drive.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Thank you. Since you mentioned it, I have tried running Office
Diagnostics (which I never did previously). Results:

No need to consult known solutions.
No problems with memory.
No conflicting versions of Office apps.
No hard disk problems.
The diagnostic repaired all MS Office installation problems it could find.
Verified all 21 packages.

Summary of diagnostics:
Diagnostics run: 5
Diagnostics that identified problems: 1
Diagnostics that took corrective actions: 1

Of the 21 tests in the fifth disagnostic, on Office Setup installations,
the 20th was very slow, and may have been the one where corrective action
was taken.

I'm not sure what implications this has for the problem with Outlook's pst
file.

Thomas

Regcure is a registry cleaner. it will not fix problems in the pst and I
don't recommend using it to clean the registry. The new hardware is
unlikely to help and may cause more problems.

See http://www.slipstick.com/problems/scanpst.asp - there are several
repair tools for pst files. Most have free trials so you can see if it
will recover anything before buying.

Did you try office diagnostics? That the mail applet doesn't open
indicates more than the pst is damaged.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Thank you very much. This Outlook pst file was created as a new 2007
file in October 2008. The computer on which my Outlook 2007 has been
running since that time as a single-core cpu and it has been running
slowly for weeks.

Two days ago a technician attached a new 24" wide-screen monitor and set
it at 1024 x 1980 or something like that. After alot of use late Friday
and Saturday morning, it crashed in midday Saturday. Tomorrow I will
get new computer with a quad-core cpu and maxed-up new memory. The
technician will move the drive containing my Outlook 2007 from the old
computer to the new computer, which will come with a new installation of
Windows XP and Office 2007.

I went to Control Panel and opened the Mail applet three times, but it
locked each time, as I tried to click on any of the three buttons.

Is it possible that the problem with Outlook might be more manageable in
the new hardware environment? If not, then presumably I'll need to
consider a third-party paid repair tool such as you mentioned. I saw an
advertisement for Regcure; I don't know if you'd recommend this, or
what.

Thomas


If you created the outlook3.pst using outlook 2007 there is no such
size limitation. The size limitation applies to pre OL2003 created
pst's
If scanpst cannot repair the file, and it is a 2007 created file, then
a third party paid for utility maybe needed to repair
If however the data file was created in an earlier version or for some
reason you specifically created an earlier version pst, then there is a
tool from MS to reduce its size.
Use the mail applet in the control panel, to add a new data file, set
it as default and remove the outlook3 data file

When I try to open Outlook 2007 the following error message appears.
"Cannot start MS Office Outlook. Cannot open the Outlook window. The
set of folders cannot be opened. Errors have been detected in the
file C:\Documents and Settings\user\Local Settings\Application
Data\Microsoft\Outlook\Outlook3.pst. Quit Outlook and all
mail-enabled applications, and then use the Inbox repair tool
(scanpst.exe) to diagnose and repair errors in the file. For more
information about the Inbox repair tool, see Help"

When I try to run scanpst.exe, I get the following error: "An error
has occurred which caused the scan to be stopped. No changes havce
been made to the scanned file".

What can I do now to correct this situation? I carelessly allowed the
default mail file <Outlook3.pst> to grow to a size of 2 gigs.

Thanks for any constructive guidance leading to a solution.

Thomas

 

[Thomas Bartlett]

The hard drive is a Seagate Baracuda 400Gb 7200rpm 16mb SATA2.

You may care to try the hd manufacturers testing utility, available from
your HD manufacturers site.
If you are unsure of your hd make, try Seatools from Seagate
As Diane says, you appear to have more than just an outllook pst problem

If you are obtaining a new PC, with Office 2007, configure Outlook on the
new with a new clean pst, do not at this stage attempt to connect your old
data file

Thank you. Since you mentioned it, I have tried running Office
Diagnostics (which I never did previously). Results:

No need to consult known solutions.
No problems with memory.
No conflicting versions of Office apps.
No hard disk problems.
The diagnostic repaired all MS Office installation problems it could
find. Verified all 21 packages.

Summary of diagnostics:
Diagnostics run: 5
Diagnostics that identified problems: 1
Diagnostics that took corrective actions: 1

Of the 21 tests in the fifth disagnostic, on Office Setup installations,
the 20th was very slow, and may have been the one where corrective action
was taken.

I'm not sure what implications this has for the problem with Outlook's
pst file.

Thomas

Regcure is a registry cleaner. it will not fix problems in the pst and I
don't recommend using it to clean the registry. The new hardware is
unlikely to help and may cause more problems.

See http://www.slipstick.com/problems/scanpst.asp - there are several
repair tools for pst files. Most have free trials so you can see if it
will recover anything before buying.

Did you try office diagnostics? That the mail applet doesn't open
indicates more than the pst is damaged.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Thank you very much. This Outlook pst file was created as a new 2007
file in October 2008. The computer on which my Outlook 2007 has been
running since that time as a single-core cpu and it has been running
slowly for weeks.

Two days ago a technician attached a new 24" wide-screen monitor and
set it at 1024 x 1980 or something like that. After alot of use late
Friday and Saturday morning, it crashed in midday Saturday. Tomorrow I
will get new computer with a quad-core cpu and maxed-up new memory.
The technician will move the drive containing my Outlook 2007 from the
old computer to the new computer, which will come with a new
installation of Windows XP and Office 2007.

I went to Control Panel and opened the Mail applet three times, but it
locked each time, as I tried to click on any of the three buttons.

Is it possible that the problem with Outlook might be more manageable
in the new hardware environment? If not, then presumably I'll need to
consider a third-party paid repair tool such as you mentioned. I saw
an advertisement for Regcure; I don't know if you'd recommend this, or
what.

Thomas


If you created the outlook3.pst using outlook 2007 there is no such
size limitation. The size limitation applies to pre OL2003 created
pst's
If scanpst cannot repair the file, and it is a 2007 created file, then
a third party paid for utility maybe needed to repair
If however the data file was created in an earlier version or for some
reason you specifically created an earlier version pst, then there is
a tool from MS to reduce its size.
Use the mail applet in the control panel, to add a new data file, set
it as default and remove the outlook3 data file

When I try to open Outlook 2007 the following error message appears.
"Cannot start MS Office Outlook. Cannot open the Outlook window.
The set of folders cannot be opened. Errors have been detected in
the file C:\Documents and Settings\user\Local Settings\Application
Data\Microsoft\Outlook\Outlook3.pst. Quit Outlook and all
mail-enabled applications, and then use the Inbox repair tool
(scanpst.exe) to diagnose and repair errors in the file. For more
information about the Inbox repair tool, see Help"

When I try to run scanpst.exe, I get the following error: "An error
has occurred which caused the scan to be stopped. No changes havce
been made to the scanned file".

What can I do now to correct this situation? I carelessly allowed
the default mail file <Outlook3.pst> to grow to a size of 2 gigs.

Thanks for any constructive guidance leading to a solution.

Thomas

 

[Thomas Bartlett]

Right now I'm running the demo version of Advanced Outlook Repair v2.1 on my
pst file. It's been running for 12 minutes and is 4% complete; at this rate
it will take 5 hours, if it doesn't crash along the way.

The inability to open the Mail applet is separate from the pst problem. If
the pst is corrupt, office diagnostics won't fix it but if there is a
problem with scanpst, it will fix that so you can scan the pst.

You could be having hardware problems which caused the computer to
shutdown and the pst was corrupted as the result of the computer's crash.
This may or may not be related to the new monitor.

Have you used any disk diagnostics? We often recommend alternating scanpst
with scandisk (chkdsk) because a corrupt pst can indicate a problem with
the hard drive.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Thank you. Since you mentioned it, I have tried running Office
Diagnostics (which I never did previously). Results:

No need to consult known solutions.
No problems with memory.
No conflicting versions of Office apps.
No hard disk problems.
The diagnostic repaired all MS Office installation problems it could
find. Verified all 21 packages.

Summary of diagnostics:
Diagnostics run: 5
Diagnostics that identified problems: 1
Diagnostics that took corrective actions: 1

Of the 21 tests in the fifth disagnostic, on Office Setup installations,
the 20th was very slow, and may have been the one where corrective action
was taken.

I'm not sure what implications this has for the problem with Outlook's
pst file.

Thomas

Regcure is a registry cleaner. it will not fix problems in the pst and I
don't recommend using it to clean the registry. The new hardware is
unlikely to help and may cause more problems.

See http://www.slipstick.com/problems/scanpst.asp - there are several
repair tools for pst files. Most have free trials so you can see if it
will recover anything before buying.

Did you try office diagnostics? That the mail applet doesn't open
indicates more than the pst is damaged.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Thank you very much. This Outlook pst file was created as a new 2007
file in October 2008. The computer on which my Outlook 2007 has been
running since that time as a single-core cpu and it has been running
slowly for weeks.

Two days ago a technician attached a new 24" wide-screen monitor and
set it at 1024 x 1980 or something like that. After alot of use late
Friday and Saturday morning, it crashed in midday Saturday. Tomorrow I
will get new computer with a quad-core cpu and maxed-up new memory.
The technician will move the drive containing my Outlook 2007 from the
old computer to the new computer, which will come with a new
installation of Windows XP and Office 2007.

I went to Control Panel and opened the Mail applet three times, but it
locked each time, as I tried to click on any of the three buttons.

Is it possible that the problem with Outlook might be more manageable
in the new hardware environment? If not, then presumably I'll need to
consider a third-party paid repair tool such as you mentioned. I saw
an advertisement for Regcure; I don't know if you'd recommend this, or
what.

Thomas


If you created the outlook3.pst using outlook 2007 there is no such
size limitation. The size limitation applies to pre OL2003 created
pst's
If scanpst cannot repair the file, and it is a 2007 created file, then
a third party paid for utility maybe needed to repair
If however the data file was created in an earlier version or for some
reason you specifically created an earlier version pst, then there is
a tool from MS to reduce its size.
Use the mail applet in the control panel, to add a new data file, set
it as default and remove the outlook3 data file

When I try to open Outlook 2007 the following error message appears.
"Cannot start MS Office Outlook. Cannot open the Outlook window.
The set of folders cannot be opened. Errors have been detected in
the file C:\Documents and Settings\user\Local Settings\Application
Data\Microsoft\Outlook\Outlook3.pst. Quit Outlook and all
mail-enabled applications, and then use the Inbox repair tool
(scanpst.exe) to diagnose and repair errors in the file. For more
information about the Inbox repair tool, see Help"

When I try to run scanpst.exe, I get the following error: "An error
has occurred which caused the scan to be stopped. No changes havce
been made to the scanned file".

What can I do now to correct this situation? I carelessly allowed
the default mail file <Outlook3.pst> to grow to a size of 2 gigs.

Thanks for any constructive guidance leading to a solution.

Thomas

 

[DL]

So test it, using Seatools, available from seagate site

The hard drive is a Seagate Baracuda 400Gb 7200rpm 16mb SATA2.

You may care to try the hd manufacturers testing utility, available from
your HD manufacturers site.
If you are unsure of your hd make, try Seatools from Seagate
As Diane says, you appear to have more than just an outllook pst problem

If you are obtaining a new PC, with Office 2007, configure Outlook on the
new with a new clean pst, do not at this stage attempt to connect your
old data file

Thank you. Since you mentioned it, I have tried running Office
Diagnostics (which I never did previously). Results:

No need to consult known solutions.
No problems with memory.
No conflicting versions of Office apps.
No hard disk problems.
The diagnostic repaired all MS Office installation problems it could
find. Verified all 21 packages.

Summary of diagnostics:
Diagnostics run: 5
Diagnostics that identified problems: 1
Diagnostics that took corrective actions: 1

Of the 21 tests in the fifth disagnostic, on Office Setup installations,
the 20th was very slow, and may have been the one where corrective
action was taken.

I'm not sure what implications this has for the problem with Outlook's
pst file.

Thomas


Regcure is a registry cleaner. it will not fix problems in the pst and
I don't recommend using it to clean the registry. The new hardware is
unlikely to help and may cause more problems.

See http://www.slipstick.com/problems/scanpst.asp - there are several
repair tools for pst files. Most have free trials so you can see if it
will recover anything before buying.

Did you try office diagnostics? That the mail applet doesn't open
indicates more than the pst is damaged.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Thank you very much. This Outlook pst file was created as a new 2007
file in October 2008. The computer on which my Outlook 2007 has been
running since that time as a single-core cpu and it has been running
slowly for weeks.

Two days ago a technician attached a new 24" wide-screen monitor and
set it at 1024 x 1980 or something like that. After alot of use late
Friday and Saturday morning, it crashed in midday Saturday. Tomorrow
I will get new computer with a quad-core cpu and maxed-up new memory.
The technician will move the drive containing my Outlook 2007 from the
old computer to the new computer, which will come with a new
installation of Windows XP and Office 2007.

I went to Control Panel and opened the Mail applet three times, but it
locked each time, as I tried to click on any of the three buttons.

Is it possible that the problem with Outlook might be more manageable
in the new hardware environment? If not, then presumably I'll need to
consider a third-party paid repair tool such as you mentioned. I saw
an advertisement for Regcure; I don't know if you'd recommend this, or
what.

Thomas


If you created the outlook3.pst using outlook 2007 there is no such
size limitation. The size limitation applies to pre OL2003 created
pst's
If scanpst cannot repair the file, and it is a 2007 created file,
then a third party paid for utility maybe needed to repair
If however the data file was created in an earlier version or for
some reason you specifically created an earlier version pst, then
there is a tool from MS to reduce its size.
Use the mail applet in the control panel, to add a new data file, set
it as default and remove the outlook3 data file

When I try to open Outlook 2007 the following error message appears.
"Cannot start MS Office Outlook. Cannot open the Outlook window.
The set of folders cannot be opened. Errors have been detected in
the file C:\Documents and Settings\user\Local Settings\Application
Data\Microsoft\Outlook\Outlook3.pst. Quit Outlook and all
mail-enabled applications, and then use the Inbox repair tool
(scanpst.exe) to diagnose and repair errors in the file. For more
information about the Inbox repair tool, see Help"

When I try to run scanpst.exe, I get the following error: "An error
has occurred which caused the scan to be stopped. No changes havce
been made to the scanned file".

What can I do now to correct this situation? I carelessly allowed
the default mail file <Outlook3.pst> to grow to a size of 2 gigs.

Thanks for any constructive guidance leading to a solution.

Thomas

 

[Diane Poremsky [MVP]]

It may be faster as it gets farther into the pst. But before you buy it,
make run the Seagate utilities.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Right now I'm running the demo version of Advanced Outlook Repair v2.1 on
my pst file. It's been running for 12 minutes and is 4% complete; at this
rate it will take 5 hours, if it doesn't crash along the way.

The inability to open the Mail applet is separate from the pst problem.
If the pst is corrupt, office diagnostics won't fix it but if there is a
problem with scanpst, it will fix that so you can scan the pst.

You could be having hardware problems which caused the computer to
shutdown and the pst was corrupted as the result of the computer's crash.
This may or may not be related to the new monitor.

Have you used any disk diagnostics? We often recommend alternating
scanpst with scandisk (chkdsk) because a corrupt pst can indicate a
problem with the hard drive.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Thank you. Since you mentioned it, I have tried running Office
Diagnostics (which I never did previously). Results:

No need to consult known solutions.
No problems with memory.
No conflicting versions of Office apps.
No hard disk problems.
The diagnostic repaired all MS Office installation problems it could
find. Verified all 21 packages.

Summary of diagnostics:
Diagnostics run: 5
Diagnostics that identified problems: 1
Diagnostics that took corrective actions: 1

Of the 21 tests in the fifth disagnostic, on Office Setup installations,
the 20th was very slow, and may have been the one where corrective
action was taken.

I'm not sure what implications this has for the problem with Outlook's
pst file.

Thomas


Regcure is a registry cleaner. it will not fix problems in the pst and
I don't recommend using it to clean the registry. The new hardware is
unlikely to help and may cause more problems.

See http://www.slipstick.com/problems/scanpst.asp - there are several
repair tools for pst files. Most have free trials so you can see if it
will recover anything before buying.

Did you try office diagnostics? That the mail applet doesn't open
indicates more than the pst is damaged.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Thank you very much. This Outlook pst file was created as a new 2007
file in October 2008. The computer on which my Outlook 2007 has been
running since that time as a single-core cpu and it has been running
slowly for weeks.

Two days ago a technician attached a new 24" wide-screen monitor and
set it at 1024 x 1980 or something like that. After alot of use late
Friday and Saturday morning, it crashed in midday Saturday. Tomorrow
I will get new computer with a quad-core cpu and maxed-up new memory.
The technician will move the drive containing my Outlook 2007 from the
old computer to the new computer, which will come with a new
installation of Windows XP and Office 2007.

I went to Control Panel and opened the Mail applet three times, but it
locked each time, as I tried to click on any of the three buttons.

Is it possible that the problem with Outlook might be more manageable
in the new hardware environment? If not, then presumably I'll need to
consider a third-party paid repair tool such as you mentioned. I saw
an advertisement for Regcure; I don't know if you'd recommend this, or
what.

Thomas


If you created the outlook3.pst using outlook 2007 there is no such
size limitation. The size limitation applies to pre OL2003 created
pst's
If scanpst cannot repair the file, and it is a 2007 created file,
then a third party paid for utility maybe needed to repair
If however the data file was created in an earlier version or for
some reason you specifically created an earlier version pst, then
there is a tool from MS to reduce its size.
Use the mail applet in the control panel, to add a new data file, set
it as default and remove the outlook3 data file

When I try to open Outlook 2007 the following error message appears.
"Cannot start MS Office Outlook. Cannot open the Outlook window.
The set of folders cannot be opened. Errors have been detected in
the file C:\Documents and Settings\user\Local Settings\Application
Data\Microsoft\Outlook\Outlook3.pst. Quit Outlook and all
mail-enabled applications, and then use the Inbox repair tool
(scanpst.exe) to diagnose and repair errors in the file. For more
information about the Inbox repair tool, see Help"

When I try to run scanpst.exe, I get the following error: "An error
has occurred which caused the scan to be stopped. No changes havce
been made to the scanned file".

What can I do now to correct this situation? I carelessly allowed
the default mail file <Outlook3.pst> to grow to a size of 2 gigs.

Thanks for any constructive guidance leading to a solution.

Thomas

 

[Thomas Bartlett]

I suppose you meant, "...before you buy it (AOR), make sure to run the
Seagate utilities", right?

Yes, I've already downloaded the Seatools program and will run it after AOR
is finished.

I've now disabled the monitor's automatic power-off function and the screen
saver, so I hope nothing will interfere with AOR during the next four hours,
since I need to go to bed now. That reminds me, I haven't disabled my
TrendMicro anti-virus program, so it better not get in the way of AOR. I
don't mind AOR running slowly; it suggests that it does a very thorough job,
like the specialized data recovery program used when my other disk (an
external USB drive) crashed last year.

It may be faster as it gets farther into the pst. But before you buy it,
make run the Seagate utilities.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Right now I'm running the demo version of Advanced Outlook Repair v2.1 on
my pst file. It's been running for 12 minutes and is 4% complete; at
this rate it will take 5 hours, if it doesn't crash along the way.

The inability to open the Mail applet is separate from the pst problem.
If the pst is corrupt, office diagnostics won't fix it but if there is a
problem with scanpst, it will fix that so you can scan the pst.

You could be having hardware problems which caused the computer to
shutdown and the pst was corrupted as the result of the computer's
crash. This may or may not be related to the new monitor.

Have you used any disk diagnostics? We often recommend alternating
scanpst with scandisk (chkdsk) because a corrupt pst can indicate a
problem with the hard drive.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Thank you. Since you mentioned it, I have tried running Office
Diagnostics (which I never did previously). Results:

No need to consult known solutions.
No problems with memory.
No conflicting versions of Office apps.
No hard disk problems.
The diagnostic repaired all MS Office installation problems it could
find. Verified all 21 packages.

Summary of diagnostics:
Diagnostics run: 5
Diagnostics that identified problems: 1
Diagnostics that took corrective actions: 1

Of the 21 tests in the fifth disagnostic, on Office Setup
installations, the 20th was very slow, and may have been the one where
corrective action was taken.

I'm not sure what implications this has for the problem with Outlook's
pst file.

Thomas


Regcure is a registry cleaner. it will not fix problems in the pst and
I don't recommend using it to clean the registry. The new hardware is
unlikely to help and may cause more problems.

See http://www.slipstick.com/problems/scanpst.asp - there are several
repair tools for pst files. Most have free trials so you can see if it
will recover anything before buying.

Did you try office diagnostics? That the mail applet doesn't open
indicates more than the pst is damaged.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Thank you very much. This Outlook pst file was created as a new 2007
file in October 2008. The computer on which my Outlook 2007 has been
running since that time as a single-core cpu and it has been running
slowly for weeks.

Two days ago a technician attached a new 24" wide-screen monitor and
set it at 1024 x 1980 or something like that. After alot of use late
Friday and Saturday morning, it crashed in midday Saturday. Tomorrow
I will get new computer with a quad-core cpu and maxed-up new memory.
The technician will move the drive containing my Outlook 2007 from
the old computer to the new computer, which will come with a new
installation of Windows XP and Office 2007.

I went to Control Panel and opened the Mail applet three times, but
it locked each time, as I tried to click on any of the three buttons.

Is it possible that the problem with Outlook might be more manageable
in the new hardware environment? If not, then presumably I'll need
to consider a third-party paid repair tool such as you mentioned. I
saw an advertisement for Regcure; I don't know if you'd recommend
this, or what.

Thomas


If you created the outlook3.pst using outlook 2007 there is no such
size limitation. The size limitation applies to pre OL2003 created
pst's
If scanpst cannot repair the file, and it is a 2007 created file,
then a third party paid for utility maybe needed to repair
If however the data file was created in an earlier version or for
some reason you specifically created an earlier version pst, then
there is a tool from MS to reduce its size.
Use the mail applet in the control panel, to add a new data file,
set it as default and remove the outlook3 data file

When I try to open Outlook 2007 the following error message
appears. "Cannot start MS Office Outlook. Cannot open the Outlook
window. The set of folders cannot be opened. Errors have been
detected in the file C:\Documents and Settings\user\Local
Settings\Application Data\Microsoft\Outlook\Outlook3.pst. Quit
Outlook and all mail-enabled applications, and then use the Inbox
repair tool (scanpst.exe) to diagnose and repair errors in the
file. For more information about the Inbox repair tool, see Help"

When I try to run scanpst.exe, I get the following error: "An
error has occurred which caused the scan to be stopped. No changes
havce been made to the scanned file".

What can I do now to correct this situation? I carelessly allowed
the default mail file <Outlook3.pst> to grow to a size of 2 gigs.

Thanks for any constructive guidance leading to a solution.

Thomas

 

[Thomas Bartlett]

After about 45 minutes of running AOR, apparently the computer crashed.

Now, as I power on, the BIOS screen is displayed, saying, "Warning! Now
System is in Safe Mode. Please re-setting CPU or Memory Frequency in the
CMOS setup. Press F1 to continue, DEL to enter SETUP". Going into Setup,
I move to the Advanced tab, and scroll down to CPU Configuration. Entering
that option shows a toggle for enabling-disabling CPU Core Unlock. It's now
at Disabled. I tried enabling it on Saturday, but it didn't help (or
worse?).

Just now, I went into the Setup, but didn't change anything. Exiting Setup,
the computer rebooted automatically and went straight to Windows, apparently
not in Safe Mode. So now I'll try the Seatools.

It may be faster as it gets farther into the pst. But before you buy it,
make run the Seagate utilities.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Right now I'm running the demo version of Advanced Outlook Repair v2.1 on
my pst file. It's been running for 12 minutes and is 4% complete; at
this rate it will take 5 hours, if it doesn't crash along the way.

The inability to open the Mail applet is separate from the pst problem.
If the pst is corrupt, office diagnostics won't fix it but if there is a
problem with scanpst, it will fix that so you can scan the pst.

You could be having hardware problems which caused the computer to
shutdown and the pst was corrupted as the result of the computer's
crash. This may or may not be related to the new monitor.

Have you used any disk diagnostics? We often recommend alternating
scanpst with scandisk (chkdsk) because a corrupt pst can indicate a
problem with the hard drive.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Thank you. Since you mentioned it, I have tried running Office
Diagnostics (which I never did previously). Results:

No need to consult known solutions.
No problems with memory.
No conflicting versions of Office apps.
No hard disk problems.
The diagnostic repaired all MS Office installation problems it could
find. Verified all 21 packages.

Summary of diagnostics:
Diagnostics run: 5
Diagnostics that identified problems: 1
Diagnostics that took corrective actions: 1

Of the 21 tests in the fifth disagnostic, on Office Setup
installations, the 20th was very slow, and may have been the one where
corrective action was taken.

I'm not sure what implications this has for the problem with Outlook's
pst file.

Thomas


Regcure is a registry cleaner. it will not fix problems in the pst and
I don't recommend using it to clean the registry. The new hardware is
unlikely to help and may cause more problems.

See http://www.slipstick.com/problems/scanpst.asp - there are several
repair tools for pst files. Most have free trials so you can see if it
will recover anything before buying.

Did you try office diagnostics? That the mail applet doesn't open
indicates more than the pst is damaged.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Thank you very much. This Outlook pst file was created as a new 2007
file in October 2008. The computer on which my Outlook 2007 has been
running since that time as a single-core cpu and it has been running
slowly for weeks.

Two days ago a technician attached a new 24" wide-screen monitor and
set it at 1024 x 1980 or something like that. After alot of use late
Friday and Saturday morning, it crashed in midday Saturday. Tomorrow
I will get new computer with a quad-core cpu and maxed-up new memory.
The technician will move the drive containing my Outlook 2007 from
the old computer to the new computer, which will come with a new
installation of Windows XP and Office 2007.

I went to Control Panel and opened the Mail applet three times, but
it locked each time, as I tried to click on any of the three buttons.

Is it possible that the problem with Outlook might be more manageable
in the new hardware environment? If not, then presumably I'll need
to consider a third-party paid repair tool such as you mentioned. I
saw an advertisement for Regcure; I don't know if you'd recommend
this, or what.

Thomas


If you created the outlook3.pst using outlook 2007 there is no such
size limitation. The size limitation applies to pre OL2003 created
pst's
If scanpst cannot repair the file, and it is a 2007 created file,
then a third party paid for utility maybe needed to repair
If however the data file was created in an earlier version or for
some reason you specifically created an earlier version pst, then
there is a tool from MS to reduce its size.
Use the mail applet in the control panel, to add a new data file,
set it as default and remove the outlook3 data file

When I try to open Outlook 2007 the following error message
appears. "Cannot start MS Office Outlook. Cannot open the Outlook
window. The set of folders cannot be opened. Errors have been
detected in the file C:\Documents and Settings\user\Local
Settings\Application Data\Microsoft\Outlook\Outlook3.pst. Quit
Outlook and all mail-enabled applications, and then use the Inbox
repair tool (scanpst.exe) to diagnose and repair errors in the
file. For more information about the Inbox repair tool, see Help"

When I try to run scanpst.exe, I get the following error: "An
error has occurred which caused the scan to be stopped. No changes
havce been made to the scanned file".

What can I do now to correct this situation? I carelessly allowed
the default mail file <Outlook3.pst> to grow to a size of 2 gigs.

Thanks for any constructive guidance leading to a solution.

Thomas

 

[Diane Poremsky [MVP]]

That indicates there is a hardware problem or possibly drivers causing a
problem. if the drive checks out, look for new drivers for the monitor or
use a generic driver.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

After about 45 minutes of running AOR, apparently the computer crashed.

Now, as I power on, the BIOS screen is displayed, saying, "Warning! Now
System is in Safe Mode. Please re-setting CPU or Memory Frequency in the
CMOS setup. Press F1 to continue, DEL to enter SETUP". Going into
Setup, I move to the Advanced tab, and scroll down to CPU Configuration.
Entering that option shows a toggle for enabling-disabling CPU Core
Unlock. It's now at Disabled. I tried enabling it on Saturday, but it
didn't help (or worse?).

Just now, I went into the Setup, but didn't change anything. Exiting
Setup, the computer rebooted automatically and went straight to Windows,
apparently not in Safe Mode. So now I'll try the Seatools.

It may be faster as it gets farther into the pst. But before you buy it,
make run the Seagate utilities.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Right now I'm running the demo version of Advanced Outlook Repair v2.1
on my pst file. It's been running for 12 minutes and is 4% complete; at
this rate it will take 5 hours, if it doesn't crash along the way.


The inability to open the Mail applet is separate from the pst problem.
If the pst is corrupt, office diagnostics won't fix it but if there is
a problem with scanpst, it will fix that so you can scan the pst.

You could be having hardware problems which caused the computer to
shutdown and the pst was corrupted as the result of the computer's
crash. This may or may not be related to the new monitor.

Have you used any disk diagnostics? We often recommend alternating
scanpst with scandisk (chkdsk) because a corrupt pst can indicate a
problem with the hard drive.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Thank you. Since you mentioned it, I have tried running Office
Diagnostics (which I never did previously). Results:

No need to consult known solutions.
No problems with memory.
No conflicting versions of Office apps.
No hard disk problems.
The diagnostic repaired all MS Office installation problems it could
find. Verified all 21 packages.

Summary of diagnostics:
Diagnostics run: 5
Diagnostics that identified problems: 1
Diagnostics that took corrective actions: 1

Of the 21 tests in the fifth disagnostic, on Office Setup
installations, the 20th was very slow, and may have been the one where
corrective action was taken.

I'm not sure what implications this has for the problem with Outlook's
pst file.

Thomas


Regcure is a registry cleaner. it will not fix problems in the pst
and I don't recommend using it to clean the registry. The new
hardware is unlikely to help and may cause more problems.

See http://www.slipstick.com/problems/scanpst.asp - there are several
repair tools for pst files. Most have free trials so you can see if
it will recover anything before buying.

Did you try office diagnostics? That the mail applet doesn't open
indicates more than the pst is damaged.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Thank you very much. This Outlook pst file was created as a new
2007 file in October 2008. The computer on which my Outlook 2007
has been running since that time as a single-core cpu and it has
been running slowly for weeks.

Two days ago a technician attached a new 24" wide-screen monitor and
set it at 1024 x 1980 or something like that. After alot of use
late Friday and Saturday morning, it crashed in midday Saturday.
Tomorrow I will get new computer with a quad-core cpu and maxed-up
new memory. The technician will move the drive containing my Outlook
2007 from the old computer to the new computer, which will come with
a new installation of Windows XP and Office 2007.

I went to Control Panel and opened the Mail applet three times, but
it locked each time, as I tried to click on any of the three
buttons.

Is it possible that the problem with Outlook might be more
manageable in the new hardware environment? If not, then presumably
I'll need to consider a third-party paid repair tool such as you
mentioned. I saw an advertisement for Regcure; I don't know if
you'd recommend this, or what.

Thomas


If you created the outlook3.pst using outlook 2007 there is no such
size limitation. The size limitation applies to pre OL2003 created
pst's
If scanpst cannot repair the file, and it is a 2007 created file,
then a third party paid for utility maybe needed to repair
If however the data file was created in an earlier version or for
some reason you specifically created an earlier version pst, then
there is a tool from MS to reduce its size.
Use the mail applet in the control panel, to add a new data file,
set it as default and remove the outlook3 data file

When I try to open Outlook 2007 the following error message
appears. "Cannot start MS Office Outlook. Cannot open the Outlook
window. The set of folders cannot be opened. Errors have been
detected in the file C:\Documents and Settings\user\Local
Settings\Application Data\Microsoft\Outlook\Outlook3.pst. Quit
Outlook and all mail-enabled applications, and then use the Inbox
repair tool (scanpst.exe) to diagnose and repair errors in the
file. For more information about the Inbox repair tool, see Help"

When I try to run scanpst.exe, I get the following error: "An
error has occurred which caused the scan to be stopped. No
changes havce been made to the scanned file".

What can I do now to correct this situation? I carelessly allowed
the default mail file <Outlook3.pst> to grow to a size of 2 gigs.

Thanks for any constructive guidance leading to a solution.

Thomas

 

[Thomas Bartlett]

After the AOR crashed, I ran three of the Seagate tools. First, the
S.M.A.R.T tool; then the Short analysis, then the Long analysis. SMART and
the Short analysis were fine, but the Long analysis took 45 minutes to run
about 10%, so I had to go to bed. When I woke up six hours later, it had
crashed, so apparently Long analysis was too challenging.

I've now transferred the dubious drive to a new computer, where it is no
longer the system drive. The new machine has a quad-core cpu, a new
motherboard, and maxed up new RAM. I went to the drive icon, right clicked
on Properties, and under the Tools tab, I've run the Error-checking program.
After running for about two hours, it's now about 80% through Phase 5; I
don't know how many more phases remain. But at least it hasn't crashed the
new system yet.

I have to go out, to take a package to Fedex before they close for the day,
but I'd prefer to be here when the Check disk routine finishes, so I can see
how it resolves.

It may be faster as it gets farther into the pst. But before you buy it,
make run the Seagate utilities.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Right now I'm running the demo version of Advanced Outlook Repair v2.1 on
my pst file. It's been running for 12 minutes and is 4% complete; at
this rate it will take 5 hours, if it doesn't crash along the way.

The inability to open the Mail applet is separate from the pst problem.
If the pst is corrupt, office diagnostics won't fix it but if there is a
problem with scanpst, it will fix that so you can scan the pst.

You could be having hardware problems which caused the computer to
shutdown and the pst was corrupted as the result of the computer's
crash. This may or may not be related to the new monitor.

Have you used any disk diagnostics? We often recommend alternating
scanpst with scandisk (chkdsk) because a corrupt pst can indicate a
problem with the hard drive.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Thank you. Since you mentioned it, I have tried running Office
Diagnostics (which I never did previously). Results:

No need to consult known solutions.
No problems with memory.
No conflicting versions of Office apps.
No hard disk problems.
The diagnostic repaired all MS Office installation problems it could
find. Verified all 21 packages.

Summary of diagnostics:
Diagnostics run: 5
Diagnostics that identified problems: 1
Diagnostics that took corrective actions: 1

Of the 21 tests in the fifth disagnostic, on Office Setup
installations, the 20th was very slow, and may have been the one where
corrective action was taken.

I'm not sure what implications this has for the problem with Outlook's
pst file.

Thomas


Regcure is a registry cleaner. it will not fix problems in the pst and
I don't recommend using it to clean the registry. The new hardware is
unlikely to help and may cause more problems.

See http://www.slipstick.com/problems/scanpst.asp - there are several
repair tools for pst files. Most have free trials so you can see if it
will recover anything before buying.

Did you try office diagnostics? That the mail applet doesn't open
indicates more than the pst is damaged.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Thank you very much. This Outlook pst file was created as a new 2007
file in October 2008. The computer on which my Outlook 2007 has been
running since that time as a single-core cpu and it has been running
slowly for weeks.

Two days ago a technician attached a new 24" wide-screen monitor and
set it at 1024 x 1980 or something like that. After alot of use late
Friday and Saturday morning, it crashed in midday Saturday. Tomorrow
I will get new computer with a quad-core cpu and maxed-up new memory.
The technician will move the drive containing my Outlook 2007 from
the old computer to the new computer, which will come with a new
installation of Windows XP and Office 2007.

I went to Control Panel and opened the Mail applet three times, but
it locked each time, as I tried to click on any of the three buttons.

Is it possible that the problem with Outlook might be more manageable
in the new hardware environment? If not, then presumably I'll need
to consider a third-party paid repair tool such as you mentioned. I
saw an advertisement for Regcure; I don't know if you'd recommend
this, or what.

Thomas


If you created the outlook3.pst using outlook 2007 there is no such
size limitation. The size limitation applies to pre OL2003 created
pst's
If scanpst cannot repair the file, and it is a 2007 created file,
then a third party paid for utility maybe needed to repair
If however the data file was created in an earlier version or for
some reason you specifically created an earlier version pst, then
there is a tool from MS to reduce its size.
Use the mail applet in the control panel, to add a new data file,
set it as default and remove the outlook3 data file

When I try to open Outlook 2007 the following error message
appears. "Cannot start MS Office Outlook. Cannot open the Outlook
window. The set of folders cannot be opened. Errors have been
detected in the file C:\Documents and Settings\user\Local
Settings\Application Data\Microsoft\Outlook\Outlook3.pst. Quit
Outlook and all mail-enabled applications, and then use the Inbox
repair tool (scanpst.exe) to diagnose and repair errors in the
file. For more information about the Inbox repair tool, see Help"

When I try to run scanpst.exe, I get the following error: "An
error has occurred which caused the scan to be stopped. No changes
havce been made to the scanned file".

What can I do now to correct this situation? I carelessly allowed
the default mail file <Outlook3.pst> to grow to a size of 2 gigs.

Thanks for any constructive guidance leading to a solution.

Thomas

 

[Mango]

Thomas Bartlett wrote on Sun, 12 July 2009 01:4

When I try to open Outlook 2007 the following error message appears.
"Cannot start MS Office Outlook. Cannot open the Outlook window. The set
of folders cannot be opened. Errors have been detected in the file
C:\Documents and Settings\user\Local Settings\Application
Data\Microsoft\Outlook\Outlook3.pst. Quit Outlook and all mail-enabled
applications, and then use the Inbox repair tool (scanpst.exe) to diagnose
and repair errors in the file. For more information about the Inbox repair
tool, see Help"

When I try to run scanpst.exe, I get the following error: "An error has
occurred which caused the scan to be stopped. No changes havce been made to
the scanned file".

What can I do now to correct this situation? I carelessly allowed the
default mail file <Outlook3.pst> to grow to a size of 2 gigs.

Thanks for any constructive guidance leading to a solution.

Thoma

Hi,

The problem you had mentioned here was for file size of the PST file which reached 2GB. This is a very known issue of MS Outlook 2002 and its earlier version where PST files used to get freezed. It was extended in 2003 and 2007 to 20 GB but still there had been situations where PST gets freezed.

When your computer starts working fine, try Kernel for Outlook software to repair 2GB PST file. This tool is designed for MS Outlook users where it will repair the PST file and recover every item from the file. It will display preview of the recovered items which then can be saved to new healthy PST file and opened with MS Outlook again. The trial version will give you a small glimpse and comes with save-disabled feature, working exceptionally well for other features.

http://www.nucleustechnologies.com/Microsoft-Outlook-Mail-Recovery.html

Read more about the 2GB PST file issue at: http://www.nucleustechnologies.com/datarecoveryblog/outlook-2002-to-outlook-2003-email-conversion/

 

[Brian Tillman [MVP - Outlook]]

The problem you had mentioned here was for file size of the PST file which
reached 2GB. This is a very known issue of MS Outlook 2002 and its earlier
version where PST files used to get freezed. It was extended in 2003 and
2007 to 20 GB but still there had been situations where PST gets freezed.

Since Outlook 2007 doesn't have this limitation, except for when it uses an
old PST, I think you're simply looking for sales, shilling for Nucleus
Technologies, particularly since you've been posting these references in
multiple newsgroups and in threads that seem only marginally related.