Hi Darcy,
A knowledge base article has been released addressing a 'bug' that causes
blank windows in IE.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q816405
Hot off the presses - HTML pages only partly appear, HTML pages do not
appear or network stops responding
http://support.microsoft.com/?kbid=823386
Hot off the presses - Internet Explorer Displays a Blank Page and May Appear
to Stop Responding on Windows 2000
http://support.microsoft.com/?kbid=832624
Try disabling *all* other programmes, including virus scanners, to see if
there is an improvement. If not, proceed as follows:
You may have a broken entry in file associations.
Go to my computer, view/folder options/file types (or control panel, folder
options depending on your operating system).
Scroll down to the URL:Hypertext Transfer Protocols, click edit twice and
make sure the following is in the application used to perform action box:
"C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe" -nohome
The same applies for URL:Gopher
DDE should be set to: "%1",,-1,0,,,,
Application should say: IExplore
DDE application not running should be blank
Topic should be: WWW_OpenURL
'open in new window' is dependent on the following files, therefore you
should ensure they are the correct version for your system, and correctly
registered.
Run the following commands from start/run. Run each line individually.
After each run, you should see a short message stating the command was
successful. The first command is the one most likely to work.
regsvr32 Urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Shell32.dll (only applicable to Windows ME, Windows 2000 and XP -
if using an earlier operating system, run regsvr32 shdoc401.dll)
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
It has been noted that replacing OLEAUT32.dll will work when all else has
failed. Do that using System File Checker, or if you have Office 2000
installed....
Microsoft Office 2000 or an Office 2000 Component Is Installed on Your
Computer
If Office 2000 or or an Office 2000 component is installed on your computer,
obtain and install the Office 2000 Service Release 1 (SR-1). For information
about how to do so, please visit the following Microsoft Web site:
http://www.microsoft.com/office/previous/default.htm
Microsoft Office 2000 or an Office 2000 Component Is Not Installed on Your
Computer
If Office 2000 or or an Office 2000 component is not installed on your
computer, obtain and install the Mcrepair.exe tool. To do so, please visit
the following Microsoft Web site, save the Mcrepair.exe file to the desktop,
and then run Mcrepair.exe:
http://download.microsoft.com/download/msninvestor/patch/1.0/win98/en-us/mcrepair.exe
Update your MS scripting engine:
http://microsoft.com/downloads/deta...F6-249C-4A72-BFCF-FC6AF26DC390&displaylang=en
(98, ME, NT)
Windows Script 5.6 for Windows 2000 and XP
Note: If the IE repair tool is available to you (control panel, add/remove
programs, highlight IE, select add/remove) - running a repair will often fix
the above associations automatically.
Further note:
I thought installing Mozilla 0.9.2 (which, may I say, is damned SLOW to
start up) was quite a polite event, especially considering the fact that I
didn't allow it to take over any defaults as part of the install.
But still, I discovered that hyperlinks in emails weren't working properly
anymore - IE was opening, but just to a blank window. No attempt to access
the URL was made.
Somehow or other, WWW_OpenURL disappeared out of 'topic' in the default open
action for the URL:Hypertext Transfer protocols and Gopher - nothing else
was out of whack - go figure :-/
Some knowledge base articles addressing the blank window problem are:
Browser Window Is Blank After You Install First Aid 98 [Q182038]
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q182038
Current Web Page Is Blank After Opening an Outlook:// URL [Q257136]
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q257136
New window is blank or nothing happens when you click on a link - Q281679
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q281679