can't open my windows task manager

[Guest]

please help!!!!! i can't seem to get my task windows manager to open. when i try it opens for like a half of a second and then closes. i can't open my registry edit either. it does the same thing. both will open for just a half of a second and then close immediately. please email me with any advice!!!!!!! (e-mail address removed)

 

[David]

Do a virus scan, might be the 32Klez worm or another
variant or virus at work on your system.

-----Original Message-----
please help!!!!! i can't seem to get my task windows

manager to open. when i try it opens for like a half of
a second and then closes. i can't open my registry edit
either. it does the same thing. both will open for
just a half of a second and then close immediately.
please email me with any advice!!!!!!! (e-mail address removed)

 

[Guest]

i've already done a virus scan, it found that trojan had infected 5 files. so i was following the directions to fix the problem which involved opening the windows task manger>processes>then locating the infected files and ending that task.

also, it indicated that i needed to run regedit and delete something.

so how can i get them open to fix the problem?

thanks so much for any help
fleedp

 

[David]

Ok, what was the name of the virus?

If it was the 32Klez or what ever check out the
www.Symantec.com site for a tool to clean the virus and
follow the instructions for the proper cleaning
procedure. Some require cleaning from safe mode and
disabling system restore etc..

Good luck..
-David

-----Original Message-----

i've already done a virus scan, it found that trojan

had infected 5 files. so i was following the directions
to fix the problem which involved opening the windows
task manger>processes>then locating the infected files
and ending that task.

 

[Chuck]

please help!!!!! i can't seem to get my task windows manager to open. when i try it opens for like a half of a second and then closes. i can't open my registry edit either. it does the same thing. both will open for just a half of a second and then close immediately. please email me with any advice!!!!!!! (e-mail address removed)

Asked here, answered here.

See these articles:
http://www.bitdefender.com/bd/site/virusinfo.php?menu_id=1&v_id=114
http://securityresponse.symantec.com/avcenter/venc/data/w32.spybot.worm.html

Cheers,

Chuck
I hate spam - PLEASE get rid of the spam before emailing me!
Paranoia comes from experience - and is not necessarily a bad thing.

 

[Guest]

thanks so much for you help!!!!!!!!!!

felicia

 

[Guest]

name of the virus was: TROJ_CHECKIN.B

 

[David]

Hi,
I checked the Symantec site and found zilch, figures, did
an internet search and found the site below.
Try this cleaner app from the Trendmicro.com site, hope
things work out..

http://www.trendmicro.com/download/dcs.asp

-David