Can't open inbox in hotmail using IE6.0

[Kirk]

I have a particular machince that can't open the inbox in
hotmail. The user and log in and get to the start page.
When she opens the inbox, there is an error stating that
she can open the page
http://by22fd.bay22.hotmail.msn.com/##$#####
You press the back button and then you see the messages
in the inbox. Now when you try to open any message you
get the same message again.

Things I have tried:
1) The user account is ok as I am able to access it via
other computers.
2) I tried my other accounts on the problem computer and
had the same problem.(So is computer specific)
3) Reset all defaults in Explorer 6.
4) Download all patches.
5) deleted all cookies.

I am at a lost. I know its an IE6.0 problem. I was
wondering if at is caused by a service patch, since it
used to work before.

Has anyone else had this problem and have a solution?

Kirk

 

[PA Bear]

Make certain your time, date, and /time zone/ settings are correct.

IE Tools>Internet Options>Privacy>Edit> type in

hotmail.com
passport.net
(msn.com)

and Allow All Cookies for each domain, in turn.

How to Manage Cookies (IE6)
http://support.microsoft.com/?kbid=283185

HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
(Hotmail servers and .NET Passport should be treated as Secure Sites)
http://support.microsoft.com/default.aspx?scid=kb;en-us;813444

Temporarily disable your firewall, any "system" tools (NSW, NIS, anything by
Norton or McAfee) and pop-up/ad blockers to see if they're interfering.

IE Tools>Internet Options>Advanced>HTTP 1.1>toggle between the two options.

IE Tools>Internet Options>Security>[zone in OE runs; should be Restricted
Sites]>Custom Level>User Authentication>Logon>toggle between Anonymous
Logon, Automatic Logon with Current Username and Password, and Automatic
Logon only in Intranet zone. (Anonymous Logon works for me, but YMMV)

Resetting either or both of the above Tabs to the defaults might help, too.
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
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What You Should Know About Spyware
http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx