Can't open attachment inside Outlook message

[DC Gringo]

Using WinXP SP2, Office 2003 Pro, I am having trouble opening .tif
attachments from inside messages. First I get the window warning me to open
only from trustworthy source, choose a saving location, then when I click
open, get the following error message in a msg box entitled "Microsof Office
Document Imaging":

"A component of the application is missing. Please reinstall the
application"

All other attachments open just fine. In addition, if I detach the file,
save it to the file system, and open it from Windows Explorer, it opens just
fine.

Help!

_____
DC G

 

[Roady [MVP]]

See if clearing the temp folder from Outlook helps;
http://www.howto-outlook.com/faq/securetemp.htm

 

[DC Gringo]

Roady,

Thank you for the advice. I tried your how-to and actually didn't not find
the OLK<number> folder at all in the directory specified in the registry.

Anyone else with further ideas?

DC G

See if clearing the temp folder from Outlook helps;
http://www.howto-outlook.com/faq/securetemp.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Using WinXP SP2, Office 2003 Pro, I am having trouble opening .tif
attachments from inside messages. First I get the window warning me to
open only from trustworthy source, choose a saving location, then when I
click open, get the following error message in a msg box entitled
"Microsof Office Document Imaging":

"A component of the application is missing. Please reinstall the
application"

All other attachments open just fine. In addition, if I detach the file,
save it to the file system, and open it from Windows Explorer, it opens
just fine.

Help!

_____
DC G

 

[Brian Tillman]

Thank you for the advice. I tried your how-to and actually didn't
not find the OLK<number> folder at all in the directory specified in
the registry.

"Temporary Internet Files" isn't easily seen by Windows Explorer in many
cases. In the event Windows Explorer can't find it, a command line prompt
will work.

cd "%UserProfile%\Local Settings\Temporary Internet Files"
dir

 

[Roady [MVP]]

If you have ever before opened an attachment directly from Outlook the key
should be there. Make sure you are looking at the correct location; HKCU
instead of HKLM or use the tool provided.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Roady,

Thank you for the advice. I tried your how-to and actually didn't not
find the OLK<number> folder at all in the directory specified in the
registry.

Anyone else with further ideas?

DC G

See if clearing the temp folder from Outlook helps;
http://www.howto-outlook.com/faq/securetemp.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Using WinXP SP2, Office 2003 Pro, I am having trouble opening .tif
attachments from inside messages. First I get the window warning me to
open only from trustworthy source, choose a saving location, then when I
click open, get the following error message in a msg box entitled
"Microsof Office Document Imaging":

"A component of the application is missing. Please reinstall the
application"

All other attachments open just fine. In addition, if I detach the
file, save it to the file system, and open it from Windows Explorer, it
opens just fine.

Help!

_____
DC G