Outlook won't open attached messages

[Guest]

Hello,

I have a problem where I can't open attached emails (inside other emails
;-). I can see the message under Subject, but double-click or
right-click/Open won't do anything.

I modify the registry to add Level1Remove and add several extensions,
including .msg, but still no luck. I can open other attachement files like
Excel, Word, PDF, jpg, etc, but when I get a message inside another I can;t
open it at all.

What can I do? Is there any other line to add to the registry or I can
configure that from Tool/Options...?

Thank you everybody for your help and have a great day!!

Jorge

 

[Guest]

Are you runing Office 2003 SP3 on XP or Vista AND do you have Google Desktop
Search installed? If you do, that's the culprit.

 

[Guest]

THANK YOU K.!!
That made it. I'm running XP and GDS was installed on it. I removed it and
now attachments open very nicely ;-)

Thank you once again and have a wonderful day!!

JOrge

 

[ziplok]

I just wanted to thank you also for taking the time to post this answer.
I've been fighting this problem for a month on my wifes computer....and
becomming very frustrated. Glad I didn't go so far as to re-load Outlook.
Your answer immediately solved my problem. whew...