Can't open attachments in Outlook 2007

S

smgordon

So after a brief, but totally unsatisfying, stint trying out Outlook 2010
beta I had to go back to using Outlook 2007 w/ BCM.

After finally getting my backups restored in Outlook 2007, I've noticed that
I can no longer access the attachments on any of my emails.

I can see the icon, but I can't open it. Double clicking doesn't do
anything and neither does right clicking on the file. I can't access the
attachment in the preview pane or if I open the email.

Outlook doesn't throw any errors, it just won't open the attachment.

HELP!
 
R

Roady [MVP]

Which extension do these attachments have?
Does it work for pdf-attachments?
Doesn't a right click work at all or do the options on it not work?

Do you have a virus scanner installed which integrates itself with Outlook?
Uninstall this integration part of your virus scanner and try again; you'd
still be sufficiently protected by your on-access scanner part of the virus
scanner. For more details see;
http://www.msoutlook.info/question/20
 
B

Brian Tillman [MVP-Outlook]

So after a brief, but totally unsatisfying, stint trying out Outlook 2010
beta I had to go back to using Outlook 2007 w/ BCM.

What didn't you like about Outlook 2010? Did you "send a frown" while testing
it? Beta software from Microsoft often has a "Send a Smile/Frown" applicaiton
that gets installed at the same time. It did for me with Office 2010's beta.
I was able to report those things I thought Microsoft did correctly and those
things I think they did incorrectly, along with screen shots showing the
items.
After finally getting my backups restored in Outlook 2007, I've noticed that
I can no longer access the attachments on any of my emails.

How did you create your mail profile and how did you connect those PSTs to
that profile
I can see the icon, but I can't open it. Double clicking doesn't do
anything and neither does right clicking on the file. I can't access the
attachment in the preview pane or if I open the email.

Outlook doesn't throw any errors, it just won't open the attachment.

Have you used SCANPST on the PST?
 

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