Saved Message - Can't Open Attachment O2k7


W

WallyG

I just recently upgraded from Windows XP pro to Windows Vista Business
Edition. When I save an Outllok 2007 email message with an attachment to
location outside of Outlook (folder, desktop, etc.), I can no longer open any
of the attachments in the saved emails. I save the messages in Outlook
Message Format (*.msg). When I open the message and try to open the
attachments, I get a popup error box that says "The operation failed. An
object could not be found." The same thing happens if I try to save the
attachment from the saved email. How do I fix this problem?
 
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B

Brian Tillman

WallyG said:
I just recently upgraded from Windows XP pro to Windows Vista Business
Edition. When I save an Outllok 2007 email message with an attachment
to location outside of Outlook (folder, desktop, etc.), I can no
longer open any of the attachments in the saved emails. I save the
messages in Outlook Message Format (*.msg). When I open the message
and try to open the attachments, I get a popup error box that says
"The operation failed. An object could not be found." The same thing
happens if I try to save the attachment from the saved email. How do
I fix this problem?

Usually caused by Google Desktop Search.
 
B

Brian Tillman

WallyG said:
Nope. No Google Desktop Search installed. What elese could cause it?

That's the only think I've heard that causes it. Perhaps someone else will
be able to suggest something.
 
P

paulhospodar

That's the only think I've heard that causes it. Perhaps someone else will
be able to suggest something.

I had symantec endpoint protection disabled and that was the issue for
me. As soon as I enabled it and the dashboard popped up, Outlook
allowed the downloads (without closing Outlook or rebooting/logging
out).
 
J

Jake Davidson

When open or save attachments in Outlook ..
"The operation failed. An object could not be found."

This was the same problem I had. I enabled Symantec Endpoint Protection back
and no problem. I guess it was protecting me. :) Took me days to figure it
out though. Thanks for the information!

Jake.
 
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O

Oved Yavine

Thank you.

This finally sol ve3d my problem. I too could not open or save any
attachments with the same error message. I enabled Symantec and thigs started
to work again.
 
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D

DamienDaze

Thank you.

This finally sol ve3d my problem. I too could not open or save any
attachments with the same error message. I enabled Symantec and thigs started
to work again.







- Show quoted text -

So I tried this and I also have Symantec Enpoint Protection and
nothing changed. Am I missing something with the Symantec? Whether it
is enabled or disabled I still cannot open an attachment from a saved
MSG file. neither can the rest of my users in the organization. Any
other ideas?
 

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