Can't move old e-mail

[tombyrd]

Outlook 2000 with all updates active. I cannot move,
delete, copy, etc. any e-mail in the Inbox older than 60
days or so. Get "Unknown Error" error message when trying.
I have 2700 e-mail in Inbox and want to remove half or
more. Any idea why this is happening and what to do about
it?

 

[Nikki Peterson [MVP - Outlook]]

Just on the off-chance that the cache is messed up
I would try deleting ALL OST files...

Close Outlook
Search the hard drive for
*.ost
(be sure to search in hidden files)
Then delete it (or all that you find)
Open Outlook

A new OST file will be created when you open
Outlook.

Also you may want to look into the following possible solutions
There are several solutions offered on this page
(not just the scanpst):

For more information on how to repair a damaged Personal
Folders PST file:
http://www.slipstick.com/problems/scanpst.htm

--
Nikki Peterson [MVP - Outlook]

Outlook 2000 with all updates active. I cannot move,
delete, copy, etc. any e-mail in the Inbox older than 60
days or so. Get "Unknown Error" error message when trying.
I have 2700 e-mail in Inbox and want to remove half or
more. Any idea why this is happening and what to do about
it?

 

[Ben M. Schorr, MVP-OneNote]

Outlook 2000 with all updates active. I cannot move, delete, copy, etc.
any e-mail in the Inbox older than 60 days or so. Get "Unknown Error"
error message when trying.
I have 2700 e-mail in Inbox and want to remove half or more. Any idea
why this is happening and what to do about it?

I assume you're storing these in a Personal Folders (.PST) file? How
large is it? Also have you tried emptying your Deleted Items Folder?
You may also need to run the Inbox Repair Tool (SCANPST.EXE)