Can't make Archiving Work in Outlook 2003

R

Rob Schneider

Folks,

I've tried everything I can think of to make archiving work. Can't. Are
there tricks or is there something special required. My expectation is
that when I performed archiving then data would be removed from the
specified folder per the criteria and inserted into the archive file.
Instead, nothing is removed and no data gets put into the archive file.

1. Tools/Options Tab: Other: Run archive every 5 day. all other check
boxes checked. Moving old data to c:\data\archive\archive.pst. My ID
has full rights to this folder and file.

2. View Calendar. File/Archive ... to run on Calendar only. Set to
archive items older than 31/7/2003, check on "include items with do not
autoarchive checked". archive files is same as in above.

3. Press OK. Archiving "light" goes on bottom right corner for about 2
seconds. Look at the file archive.pst file. No changes to that file.
Only 271k bytes.

4. I have 3-4 years of Calender entries I epxected to be archived. All
still in the Calender. I expected the archive file to grow and delete
these entries in Calendar.

What am I missing?
 
J

Jocelyn Fiorello [MVP - Outlook]

Check the Last Modified date on the items that aren't being archived as you
think they should. That's the date Outlook uses to determine whether or not
an item is ready to be AutoArchived, and a simple action such as moving the
item to another folder can change the Last Modified date. More information
and a list of actions that change the Last Modified date can be found here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;295657

Also, I have personally experienced a problem with Outlook 2003 where some
of my old messages did not archive properly after I created a new .PST file
(in the new Unicode format) and copied my old Outlook 2002 data into it.
All other item types archived fine, just not messages, and the modified
dates were the same as the sent/received dates on those messages. After
using OL2003 for a few weeks, I tried AutoArchive again, and some of the
more recent messages were archived but the oldest ones still didn't archive.
I'm not sure what's up with that and am trying to find out, but at least
there's hope since SOME of my messages did eventually archive. The rest I
will have to move myself, I guess.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
R

Rob Schneider

Jocelyn said:
Check the Last Modified date on the items that aren't being archived as you
think they should. That's the date Outlook uses to determine whether or not
an item is ready to be AutoArchived, and a simple action such as moving the
item to another folder can change the Last Modified date. More information
and a list of actions that change the Last Modified date can be found here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;295657

Also, I have personally experienced a problem with Outlook 2003 where some
of my old messages did not archive properly after I created a new .PST file
(in the new Unicode format) and copied my old Outlook 2002 data into it.
All other item types archived fine, just not messages, and the modified
dates were the same as the sent/received dates on those messages. After
using OL2003 for a few weeks, I tried AutoArchive again, and some of the
more recent messages were archived but the oldest ones still didn't archive.
I'm not sure what's up with that and am trying to find out, but at least
there's hope since SOME of my messages did eventually archive. The rest I
will have to move myself, I guess.

Jocelyn,

Yep. It's the modified date that was getting in the way. I re-read the
Help Article "Aging periods and dates used to archive items" and it says:

"The appointment, event, or meeting date or the *last modification
date/time*, whichever is later. Recurring items are not AutoArchived."

Since all data in Outlook 2003 is "new" since I just installed it, then
even the old data was not getting archived since the last modified date
was the date I installed the application. I'm not sure why I missed
this in my debugging, but thank you for pointing it out.

thanks,
rms
 

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