Can't login as Admin after video card upgrade

[Guest]

Hello,
I upgrade the drivers for an ATI video card and after doing so I can no
longer login with my Admin credentials.
I have tried the "last known good config" which hasnt worked.

This is still happening after reinstalling 2000. I can login 3 times
successfully and then can't after that.
Help?

Thanks!

 

[Alex Chandra]

Hi there,

Logging with Admin credentials has nothing to do with replacing your video card. Unfortunately if you lost or forgot your password then a clean install would be your only choice. There is a
possibility that your system has been compromised and someone had changed your admin password.

I would suggest you to either perform a parallel install to retrieve or backup your data or a clean install of the OS.

In the case of changing a video card, last know good would not be the choice. Try the Safe Mode instead. Below is a link for the description on Safe Mode.
Description of Safe Boot Mode in Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;202485

Here is a good article which might be useful for you.
How To Force Windows to Use Standard VGA Compatible Driver
http://support.microsoft.com/default.aspx?scid=kb;en-us;268852

I hope this help.

Thank you,

Alex Chandra [MSFT]
Microsoft Corp.

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