cant install updates

J

jaxheretoo

Hi I hope I have the right place. last week we had to format our poor pc. all
was good again.then the automatic updates downloaded..no problems but then
they wont install? no idea why. I have also been trying to get windows live
(messenger etc) and that too wont install..I have done all sorts to try to
fix,deleted temp files,cleanmgr,turn firewall off,remove and re-download, all
to no solution has any one ou there got anouther gr8 idea?? btw i am winXP
home.SP3..i think!!
thanks in advance jac
 
S

Shenan Stanley

jaxheretoo said:
I hope I have the right place. last week we had to format our
poor pc. all was good again.then the automatic updates
downloaded..no problems but then they wont install? no idea why. I
have also been trying to get windows live (messenger etc) and that
too wont install..I have done all sorts to try to fix,deleted temp
files,cleanmgr,turn firewall off,remove and re-download, all to no
solution has any one ou there got anouther gr8 idea?? btw i am
winXP home.SP3..i think!!

As many will tell you - ignore the title and symptoms listed in the article
referred to. Do method 1 and 2 and see if it fixes your issue whether or
not you repaired anything.

http://support.microsoft.com/kb/943144
Try method 1 and try to update*.
If fails - try method 2 and try to update*.

*try to update:
- Visit http://windowsupdate.microsoft.com/
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.
 
B

~BD~

jaxheretoo said:
Hi I hope I have the right place. last week we had to format our poor pc.
all
was good again.then the automatic updates downloaded..no problems but then
they wont install? no idea why. I have also been trying to get windows
live
(messenger etc) and that too wont install..I have done all sorts to try to
fix,deleted temp files,cleanmgr,turn firewall off,remove and re-download,
all
to no solution has any one ou there got anouther gr8 idea?? btw i am winXP
home.SP3..i think!!
thanks in advance jac

Hi Jac! :)

I'm not one of the guru's here, but ..........

You said "btw i am winXP home.SP3..i think!!" If you want to know, click
Start > Rt click on My Computer >Properties and then you will *know*!!!

The only updates I have had since SP3 (which erradicates all previous
updates!) are KB951748, KB951748 and KB890830

Were you using a firewall and anti-virus programme BEFORE you connected to
the Internet? If not, you may have to start all over again!


HTH

Dave
 
R

Ray

Hi. I had a problem where Xp update would download but not install
updates.(96 of them).No error numbers were generated and no failed results
in
update history.Auto update would repeatedly dl the same updates.I think at
some stage in the past a repair was done from the xp cd.(Its a friends
comp)After spending many hours I eventually found my answer here-
http://windowssecrets.com/2007/09/27/03-Stealth-Windows-update-prevents-XP-repair
A simple cut and paste of the following to notebook,saved on desktop with
.bat or .cmd on the end of the filename.

regsvr32 /s wuapi.dll
regsvr32 /s wuaueng1.dll
regsvr32 /s wuaueng.dll
regsvr32 /s wucltui.dll
regsvr32 /s wups2.dll
regsvr32 /s wups.dll
regsvr32 /s wuweb.dll

Double click the icon and hopefully this solves all your problems like it
did mine.
Good luck...Ray
 

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