can't install from cd

[Guest]

My pc won't read a software CD I need to install.. this copy has been
installed on other PC's ... when I put it in the DVD slot nothing happens
HELP !

 

[Homer S.]

My pc won't read a software CD I need to install.. this copy has been
installed on other PC's ... when I put it in the DVD slot nothing happens
HELP !

How about this:

1. Clean the CD. Different CD/DVD-ROM drives are more or less sensitive
to fingerprints or dirt on a CD.

2. Clean the DVD drive with a cleaning CD/DVD.

3. Open 'My Computer'. Does the DVD drive show up there? If so, insert
your 'software CD' and wait 30 seconds. Does the Icon for the DVD drive
change? If so, right-click the DVD drive and then click 'Explore'. Does
it open up Windows Explorer and read the CD? If so, look for a
'Setup.exe' file and double-click it. That should start the install.

4. Do other CD's work in that DVD-ROM drive?

Good luck,
HJS

 

[Guest]

Thanks for your reply, unfortunatley none of those worked, seems I have a i/o
device error! whatever that is I have no idea...

Many thanks anyway

K