Can't Install Business Contact Manager - Login failed for user 'sa

G

Guest

I am unable to install Business Contact Manager for Office 2007 under Windows
Vista. After installing Office 2007 Small Business suite, installation of
Business Contact Manager fails, with a message related to SQL Server setup.

SQL Server Summary.txt:


Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Professional (Build 6000)
Time : Mon Apr 02 18:31:36 2007

Machine : LUMACRAFT-1
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : SQL Server Database Services
Error : SQL Server Setup could not connect to the database service
for server configuration. The error was: [Microsoft][SQL Native Client][SQL
Server]Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : SQL Server Database Services
Error : SQL Server Setup could not connect to the database service
for server configuration. The error was: [Microsoft][SQL Native Client][SQL
Server]Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQL.log
Last Action : InstallFinalize
Error String : SQL Server Setup could not connect to the database service
for server configuration. The error was: {Microsoft}{SQL Native Client}{SQL
Server}Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online.
Error Number : 29515
--------------------------------------------------------------------------------

I have tried the following, prior to reinstallation attempts:
- uninstalling everything related to MS SQL Server 2005,
- uninstalling everything related to MS Business Contact Manager
- clearing out the folders below C:\Program Files\Microsoft SQL Server\ ..
- running the installer 'as Administrator'

... to no avail. The error repeats exactly, regardless of any of the above
steps.

I really need to be spending my time using this product, rather than
fighting with its installation. Any advice on solving this problem will be
greatly appreciated.

Thanks,

David A. Gilmour
 
G

Guest

David
When the installation fails for BCM, could you please go to run and type
services.msc. Once you get the services wizard,could you look for SQL Server
(MSSMLBIZ) and make sure that's running.

Thanks
Vinit

David A. Gilmour said:
I am unable to install Business Contact Manager for Office 2007 under Windows
Vista. After installing Office 2007 Small Business suite, installation of
Business Contact Manager fails, with a message related to SQL Server setup.

SQL Server Summary.txt:


Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Professional (Build 6000)
Time : Mon Apr 02 18:31:36 2007

Machine : LUMACRAFT-1
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : SQL Server Database Services
Error : SQL Server Setup could not connect to the database service
for server configuration. The error was: [Microsoft][SQL Native Client][SQL
Server]Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online.
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : SQL Server Database Services
Error : SQL Server Setup could not connect to the database service
for server configuration. The error was: [Microsoft][SQL Native Client][SQL
Server]Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online.
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQL.log
Last Action : InstallFinalize
Error String : SQL Server Setup could not connect to the database service
for server configuration. The error was: {Microsoft}{SQL Native Client}{SQL
Server}Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online.
Error Number : 29515
--------------------------------------------------------------------------------

I have tried the following, prior to reinstallation attempts:
- uninstalling everything related to MS SQL Server 2005,
- uninstalling everything related to MS Business Contact Manager
- clearing out the folders below C:\Program Files\Microsoft SQL Server\ ..
- running the installer 'as Administrator'

.. to no avail. The error repeats exactly, regardless of any of the above
steps.

I really need to be spending my time using this product, rather than
fighting with its installation. Any advice on solving this problem will be
greatly appreciated.

Thanks,

David A. Gilmour
Click to expand...
 
G

Guest

Vinit,

Thank you for your prompt reply. No, SQL Server (MSSMLBIZ) is not running;
it does not even appear in the list of Services at the time the installer
fails. The only SQL-related service that I see running is SQL Server VSS
Writer.

What next?

David A. Gilmour


Vinit said:
David
When the installation fails for BCM, could you please go to run and type
services.msc. Once you get the services wizard,could you look for SQL Server
(MSSMLBIZ) and make sure that's running.

Thanks
Vinit

David A. Gilmour said:
I am unable to install Business Contact Manager for Office 2007 under Windows
Vista. After installing Office 2007 Small Business suite, installation of
Business Contact Manager fails, with a message related to SQL Server setup.

SQL Server Summary.txt:


Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Professional (Build 6000)
Time : Mon Apr 02 18:31:36 2007

Machine : LUMACRAFT-1
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : SQL Server Database Services
Error : SQL Server Setup could not connect to the database service
for server configuration. The error was: [Microsoft][SQL Native Client][SQL
Server]Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online.
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : SQL Server Database Services
Error : SQL Server Setup could not connect to the database service
for server configuration. The error was: [Microsoft][SQL Native Client][SQL
Server]Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online.
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQL.log
Last Action : InstallFinalize
Error String : SQL Server Setup could not connect to the database service
for server configuration. The error was: {Microsoft}{SQL Native Client}{SQL
Server}Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online.
Error Number : 29515
--------------------------------------------------------------------------------

I have tried the following, prior to reinstallation attempts:
- uninstalling everything related to MS SQL Server 2005,
- uninstalling everything related to MS Business Contact Manager
- clearing out the folders below C:\Program Files\Microsoft SQL Server\ ..
- running the installer 'as Administrator'

.. to no avail. The error repeats exactly, regardless of any of the above
steps.

I really need to be spending my time using this product, rather than
fighting with its installation. Any advice on solving this problem will be
greatly appreciated.

Thanks,

David A. Gilmour
Click to expand...
Click to expand...
 
G

Guest

Looking at the files on the installation set, I see that BCM is trying to
install SQL Server 2005 Express Edition Service Pack 1.

I am finding information out there describing incompatibilities between SQL
Express and Vista, the most helpful being these two postings in an MSDN blog:
http://blogs.msdn.com/sqlexpress/ar...ta-aka-dealing-with-user-account-control.aspx
http://blogs.msdn.com/sqlexpress/archive/2006/11/15/sql-express-sp2-and-windows-vista-uac.aspx

I'm no SQL expert, so it is probably unwise for me to try to interpret and
act on the above on my own. Is there a step-by-step procedure that I can
follow, in order to work around any incompatibilities which may be causing my
installation problems? For instance, can I download and install SQL Server
Express SP2 first, before BCM?

If we can get Outlook 2007 with Business Contact Manager running on my
system today, I will be most grateful.

Thanks,

David A. Gilmour


David A. Gilmour said:
Vinit,

Thank you for your prompt reply. No, SQL Server (MSSMLBIZ) is not running;
it does not even appear in the list of Services at the time the installer
fails. The only SQL-related service that I see running is SQL Server VSS
Writer.

What next?

David A. Gilmour


Vinit said:
David
When the installation fails for BCM, could you please go to run and type
services.msc. Once you get the services wizard,could you look for SQL Server
(MSSMLBIZ) and make sure that's running.

Thanks
Vinit

David A. Gilmour said:
I am unable to install Business Contact Manager for Office 2007 under Windows
Vista. After installing Office 2007 Small Business suite, installation of
Business Contact Manager fails, with a message related to SQL Server setup.

SQL Server Summary.txt:


Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Professional (Build 6000)
Time : Mon Apr 02 18:31:36 2007

Machine : LUMACRAFT-1
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : SQL Server Database Services
Error : SQL Server Setup could not connect to the database service
for server configuration. The error was: [Microsoft][SQL Native Client][SQL
Server]Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online.
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : SQL Server Database Services
Error : SQL Server Setup could not connect to the database service
for server configuration. The error was: [Microsoft][SQL Native Client][SQL
Server]Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online.
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQL.log
Last Action : InstallFinalize
Error String : SQL Server Setup could not connect to the database service
for server configuration. The error was: {Microsoft}{SQL Native Client}{SQL
Server}Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online.
Error Number : 29515
--------------------------------------------------------------------------------

I have tried the following, prior to reinstallation attempts:
- uninstalling everything related to MS SQL Server 2005,
- uninstalling everything related to MS Business Contact Manager
- clearing out the folders below C:\Program Files\Microsoft SQL Server\ ..
- running the installer 'as Administrator'

.. to no avail. The error repeats exactly, regardless of any of the above
steps.

I really need to be spending my time using this product, rather than
fighting with its installation. Any advice on solving this problem will be
greatly appreciated.

Thanks,

David A. Gilmour
Click to expand...
Click to expand...
Click to expand...
 
G

Guest

Hi David,
So BCM is not able to install SQL express. Right? BCM wont install if SQL
Express is failing. Is there a phone number that i can contact you on?


Thanks
Vinit

David A. Gilmour said:
Looking at the files on the installation set, I see that BCM is trying to
install SQL Server 2005 Express Edition Service Pack 1.

I am finding information out there describing incompatibilities between SQL
Express and Vista, the most helpful being these two postings in an MSDN blog:
http://blogs.msdn.com/sqlexpress/ar...ta-aka-dealing-with-user-account-control.aspx
http://blogs.msdn.com/sqlexpress/archive/2006/11/15/sql-express-sp2-and-windows-vista-uac.aspx

I'm no SQL expert, so it is probably unwise for me to try to interpret and
act on the above on my own. Is there a step-by-step procedure that I can
follow, in order to work around any incompatibilities which may be causing my
installation problems? For instance, can I download and install SQL Server
Express SP2 first, before BCM?

If we can get Outlook 2007 with Business Contact Manager running on my
system today, I will be most grateful.

Thanks,

David A. Gilmour


David A. Gilmour said:
Vinit,

Thank you for your prompt reply. No, SQL Server (MSSMLBIZ) is not running;
it does not even appear in the list of Services at the time the installer
fails. The only SQL-related service that I see running is SQL Server VSS
Writer.

What next?

David A. Gilmour


Vinit said:
David
When the installation fails for BCM, could you please go to run and type
services.msc. Once you get the services wizard,could you look for SQL Server
(MSSMLBIZ) and make sure that's running.

Thanks
Vinit

:

I am unable to install Business Contact Manager for Office 2007 under Windows
Vista. After installing Office 2007 Small Business suite, installation of
Business Contact Manager fails, with a message related to SQL Server setup.

SQL Server Summary.txt:


Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Professional (Build 6000)
Time : Mon Apr 02 18:31:36 2007

Machine : LUMACRAFT-1
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : SQL Server Database Services
Error : SQL Server Setup could not connect to the database service
for server configuration. The error was: [Microsoft][SQL Native Client][SQL
Server]Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online.
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : SQL Server Database Services
Error : SQL Server Setup could not connect to the database service
for server configuration. The error was: [Microsoft][SQL Native Client][SQL
Server]Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online.
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQL.log
Last Action : InstallFinalize
Error String : SQL Server Setup could not connect to the database service
for server configuration. The error was: {Microsoft}{SQL Native Client}{SQL
Server}Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online.
Error Number : 29515
--------------------------------------------------------------------------------

I have tried the following, prior to reinstallation attempts:
- uninstalling everything related to MS SQL Server 2005,
- uninstalling everything related to MS Business Contact Manager
- clearing out the folders below C:\Program Files\Microsoft SQL Server\ ..
- running the installer 'as Administrator'

.. to no avail. The error repeats exactly, regardless of any of the above
steps.

I really need to be spending my time using this product, rather than
fighting with its installation. Any advice on solving this problem will be
greatly appreciated.

Thanks,

David A. Gilmour
Click to expand...
Click to expand...
Click to expand...
 
G

Guest

Hi Vinit,

Correct, BCM is unable to install SQL Express. It would be great if you
could give me a call at +1-905-481-0704.

Thanks,

David A. Gilmour

Vinit said:
Hi David,
So BCM is not able to install SQL express. Right? BCM wont install if SQL
Express is failing. Is there a phone number that i can contact you on?


Thanks
Vinit

David A. Gilmour said:
Looking at the files on the installation set, I see that BCM is trying to
install SQL Server 2005 Express Edition Service Pack 1.

I am finding information out there describing incompatibilities between SQL
Express and Vista, the most helpful being these two postings in an MSDN blog:
http://blogs.msdn.com/sqlexpress/ar...ta-aka-dealing-with-user-account-control.aspx
http://blogs.msdn.com/sqlexpress/archive/2006/11/15/sql-express-sp2-and-windows-vista-uac.aspx

I'm no SQL expert, so it is probably unwise for me to try to interpret and
act on the above on my own. Is there a step-by-step procedure that I can
follow, in order to work around any incompatibilities which may be causing my
installation problems? For instance, can I download and install SQL Server
Express SP2 first, before BCM?

If we can get Outlook 2007 with Business Contact Manager running on my
system today, I will be most grateful.

Thanks,

David A. Gilmour


David A. Gilmour said:
Vinit,

Thank you for your prompt reply. No, SQL Server (MSSMLBIZ) is not running;
it does not even appear in the list of Services at the time the installer
fails. The only SQL-related service that I see running is SQL Server VSS
Writer.

What next?

David A. Gilmour


:

David
When the installation fails for BCM, could you please go to run and type
services.msc. Once you get the services wizard,could you look for SQL Server
(MSSMLBIZ) and make sure that's running.

Thanks
Vinit

:

I am unable to install Business Contact Manager for Office 2007 under Windows
Vista. After installing Office 2007 Small Business suite, installation of
Business Contact Manager fails, with a message related to SQL Server setup.

SQL Server Summary.txt:


Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Professional (Build 6000)
Time : Mon Apr 02 18:31:36 2007

Machine : LUMACRAFT-1
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : SQL Server Database Services
Error : SQL Server Setup could not connect to the database service
for server configuration. The error was: [Microsoft][SQL Native Client][SQL
Server]Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online.
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : SQL Server Database Services
Error : SQL Server Setup could not connect to the database service
for server configuration. The error was: [Microsoft][SQL Native Client][SQL
Server]Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online.
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQL.log
Last Action : InstallFinalize
Error String : SQL Server Setup could not connect to the database service
for server configuration. The error was: {Microsoft}{SQL Native Client}{SQL
Server}Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online.
Error Number : 29515
--------------------------------------------------------------------------------

I have tried the following, prior to reinstallation attempts:
- uninstalling everything related to MS SQL Server 2005,
- uninstalling everything related to MS Business Contact Manager
- clearing out the folders below C:\Program Files\Microsoft SQL Server\ ..
- running the installer 'as Administrator'

.. to no avail. The error repeats exactly, regardless of any of the above
steps.

I really need to be spending my time using this product, rather than
fighting with its installation. Any advice on solving this problem will be
greatly appreciated.

Thanks,

David A. Gilmour
Click to expand...
Click to expand...
Click to expand...
 
G

Guest

Vinit, as you suggested during our phone conversation, I have posted the
problem to the SQL Server Express forum:
http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=1430060&SiteID=1

I am awaiting a response there.

Thanks,

David A. Gilmour



David A. Gilmour said:
Hi Vinit,

Correct, BCM is unable to install SQL Express. It would be great if you
could give me a call at +1-905-481-0704.

Thanks,

David A. Gilmour

Vinit said:
Hi David,
So BCM is not able to install SQL express. Right? BCM wont install if SQL
Express is failing. Is there a phone number that i can contact you on?


Thanks
Vinit

David A. Gilmour said:
Looking at the files on the installation set, I see that BCM is trying to
install SQL Server 2005 Express Edition Service Pack 1.

I am finding information out there describing incompatibilities between SQL
Express and Vista, the most helpful being these two postings in an MSDN blog:
http://blogs.msdn.com/sqlexpress/ar...ta-aka-dealing-with-user-account-control.aspx
http://blogs.msdn.com/sqlexpress/archive/2006/11/15/sql-express-sp2-and-windows-vista-uac.aspx

I'm no SQL expert, so it is probably unwise for me to try to interpret and
act on the above on my own. Is there a step-by-step procedure that I can
follow, in order to work around any incompatibilities which may be causing my
installation problems? For instance, can I download and install SQL Server
Express SP2 first, before BCM?

If we can get Outlook 2007 with Business Contact Manager running on my
system today, I will be most grateful.

Thanks,

David A. Gilmour


:

Vinit,

Thank you for your prompt reply. No, SQL Server (MSSMLBIZ) is not running;
it does not even appear in the list of Services at the time the installer
fails. The only SQL-related service that I see running is SQL Server VSS
Writer.

What next?

David A. Gilmour


:

David
When the installation fails for BCM, could you please go to run and type
services.msc. Once you get the services wizard,could you look for SQL Server
(MSSMLBIZ) and make sure that's running.

Thanks
Vinit

:

I am unable to install Business Contact Manager for Office 2007 under Windows
Vista. After installing Office 2007 Small Business suite, installation of
Business Contact Manager fails, with a message related to SQL Server setup.

SQL Server Summary.txt:


Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Professional (Build 6000)
Time : Mon Apr 02 18:31:36 2007

Machine : LUMACRAFT-1
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : SQL Server Database Services
Error : SQL Server Setup could not connect to the database service
for server configuration. The error was: [Microsoft][SQL Native Client][SQL
Server]Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online.
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : SQL Server Database Services
Error : SQL Server Setup could not connect to the database service
for server configuration. The error was: [Microsoft][SQL Native Client][SQL
Server]Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online.
--------------------------------------------------------------------------------
Machine : LUMACRAFT-1
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0001_LUMACRAFT-1_SQL.log
Last Action : InstallFinalize
Error String : SQL Server Setup could not connect to the database service
for server configuration. The error was: {Microsoft}{SQL Native Client}{SQL
Server}Login failed for user 'sa'. Refer to server error logs and setup logs
for more information. For details on how to view setup logs, see "How to View
Setup Log Files" in SQL Server Books Online.
Error Number : 29515
--------------------------------------------------------------------------------

I have tried the following, prior to reinstallation attempts:
- uninstalling everything related to MS SQL Server 2005,
- uninstalling everything related to MS Business Contact Manager
- clearing out the folders below C:\Program Files\Microsoft SQL Server\ ..
- running the installer 'as Administrator'

.. to no avail. The error repeats exactly, regardless of any of the above
steps.

I really need to be spending my time using this product, rather than
fighting with its installation. Any advice on solving this problem will be
greatly appreciated.

Thanks,

David A. Gilmour
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