Jim,
I just tried a clean boot, and the CDRW drive still doesn't show up
...
Jim
Jim Byrd wrote:
Well, quite a lot actually!
Try doing a "Clean Boot" and see
if they show up. From my Blog, Defending Your Machine, addy in
Signature below:
#########IMPORTANT#########
Show hidden files and run all of the following removal tools from
Safe mode or a "Clean Boot" when possible, logged on as an
Administrator. BEFORE running these tools, be sure to clear all
Temp files and your Temporary Internet Files (TIF)(including
offline content.) Reboot and test if the malware is fixed after
using each tool.
HOW TO Enable Hidden Files
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339
Clean Boot - General Win2k/XP procedure, but see below for links
for other OS's (This for Win2k w/msconfig - you can obtain msconfig
for Win2k here:
http://www.3feetunder.com/files/win2K_msconfig_setup.exe ):
1. StartRun enter msconfig.
2. On the General tab, click Selective Startup, and then clear the
'Process System.ini File', 'Process Win.ini File', and 'Load
Startup Items' check boxes. Leave the 'boot.ini' boxes however they
are currently set.
3. In the Services tab, check the "Hide All Microsoft Services"
checkbox, and then click the "Disable All" button. If you use a
third party firewall then re-check (enable) it. For example, if you
use Zone Alarm, re-check the True Vector Internet Monitor service
(and you may also want to re-check (enable) the zlclient on the
Startup tab.) Equivalent services exist for other third party
firewalls. An alternative to this for XP users is to enable at this
time the XP native firewall (Internet Connection Firewall - ICF).
Be sure to turn it back off when you re-enable your non-MS services
and Startup tab programs and restore your normal msconfig
configuration after cleaning your machine.
4. Click OK and then reboot.
For additional information about how to clean boot your operating
system, click the following article links to view the articles in
the Microsoft Knowledge Base:
310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/kb/310353
281770 How to Perform Clean-Boot Troubleshooting for Windows 2000
http://support.microsoft.com/kb/281770/EN-US/
267288 How to Perform a Clean Boot in Windows Millennium Edition
http://support.microsoft.com/kb/267288/EN-US/
192926 How to Perform Clean-Boot Troubleshooting for Windows 98
http://support.microsoft.com/kb/192926/EN-US/
243039 How to Perform a Clean Boot in Windows 95
http://support.microsoft.com/kb/243039/EN-US/
#########IMPORTANT#########
--
Regards, Jim Byrd, MS-MVP
My Blog, Defending Your Machine, here:
http://defendingyourmachine.blogspot.com/
Jim,
Sorry. I forgot to mention that. I think that was the 1st thing I
tried, which I was using a 40 wire cable. When I switched to the
80 wire cable (to try to get this working), I put both drives on
cable select...
BTW, I mentioned that both drives appear in Safemode. Is there a
hint there? What's different when in Safemode?
Jim
Jim Byrd wrote:
Jim, have you also tried it with the jumper settings on the
drives set to Master and/or Slave, as appropriate to their
position on the cable, rather than just Cable Select? Some
drives won't handle Cable Select correctly sometimes in my
experience.
--
Regards, Jim Byrd, MS-MVP
My Blog, Defending Your Machine, here:
http://defendingyourmachine.blogspot.com/
Jim,
I originally had:
IDE0: Master: hard drive
IDE1: Master: DVD (cable select)
Slave: CDRW (cable select)
I have 80-wire cables on both IDE0 and IDE1.
I just tried switching so that I had:
IDE1: Master: CDRW (cable select)
Slave: DVD (cable select)
But Windows can still only see the DVD drive. In other words, it
doesn't matter whether the DVD is master or slave, Windows sees
it, but will not see the CDRW drive.
If I connect only the CDRW on IDE1, Windows sees it.
I haven't tried either the DVD or CDRW on IDE0 yet (the cable
won't reach).
Jim
Jim Byrd wrote:
Hi Jim - I think we need to step back a little here. IIUY
correctly, you currently have the DVD installed as master and
the RW as slave on the secondary IDE channel (when the RW's not
on your added IDE controller card). Is that correct?
If so, since it's the RW that won't enumerate, then I would
like to check the jumpering and the cabling. There are three
possible situations to which a drive can be set: Master,
Slave, or Cable Select. This is usually accomplished by either
microswitches or, more often, by setting a jumper on the drive.
Note that on normal IDE cabling, the Master device goes on the
first (middle of the cable) connector closest to the
motherboard, while the Slave goes on the end connector.
Please check that they are both cabled AND jumpered this way -
DVD on the Master connector, and RW on the Slave connector -
and that both devices are properly jumpered - DVD as Master and
RW as Slave or Cable Select. (Alternatively, you might want to
try reversing them and jumper the RW as the Master on the
Master connector and the DVD as the Slave on the end connector
unless your installation directions specify that the DVD has to
be a Master. Many motherboards will only boot from a CD if
it's the master device on the secondary channel, and it's often
useful to be able to boot from the same drive where you created
a CD for reasons I won't go into here.) In either case, let's
be sure that things are set up correctly physically and
eliminate that as a problem.
What devices do you currently have installed on the Primary IDE
channel, BTW? Two HD's?
--
Regards, Jim Byrd, MS-MVP
My Blog, Defending Your Machine, here:
http://defendingyourmachine.blogspot.com/
Jim,
Aargh! I ran FilterFixer, and restarted the system, but still
can only see the DVD drive in Windows. The funny thing is
that when I was testing, I booted into Safemode, and I could
see both the DVD and CDRW then???
Jim
ohaya wrote:
Jim,
Ok, thanks. I'll try the FilterFixer once I get time to open
the machine again (I have a IDE PCI card in it right now).
Jim
Jim Byrd wrote:
Hi Jim - Yes they are different - the CDGone download I gave,
http://www.aumha.org/downloads/cdgone.zip, handles some
additional things besides just deleting the Filter entries.
I would suggest running both it and the FilterFixer package,
link to directions here:
ftp://ftp.compaq.com/pub/softpaq/sp27501-28000/sp27949.txt,
direct download here:
ftp://ftp.compaq.com/pub/softpaq/sp27501-28000/sp27949.exe,
in order, maybe?
--
Regards, Jim Byrd, MS-MVP
My Blog, Defending Your Machine, here:
http://defendingyourmachine.blogspot.com/
Jim (Byrd),
Thanks for the suggestions. As I mentioned in my post, I
already tried the "cdgone" registry thing, and that didn't
help.
Are the other two suggestions any different from "cdgone"?
I noticed that the registry changes in cdgone did some
things with Upper and Lower Filter already?
Jim
Jim Byrd wrote:
Hi Jim - See here:
http://support.microsoft.com/default.aspx?scid=kb;[LN];270008
It may not sound like it applies but take the steps
outlined there to delete the Upper and Lower Filters.
You can also use this reg file to handle these deletes (it
takes care of deleting some other things which can cause
problems as well):
http://www.aumha.org/downloads/cdgone.zip This is pretty
much the "standard" fix for this type of issue. Backup
first so that you can recover if there are problems (there
aren't usually, BTW).
It's recommended by Compaq/HP that you run FilterFixer also
when this occurs to recreate the correct entries, here:
ftp://ftp.compaq.com/pub/softpaq/sp27501-28000/sp27949.exe
Instructions here:
ftp://ftp.compaq.com/pub/softpaq/sp27501-28000/sp27949.txt
--
Regards, Jim Byrd, MS-MVP
My Blog, Defending Your Machine, here:
http://defendingyourmachine.blogspot.com/
Hi,
I have a Windows 2000 system with both a DVD drive and a
CDRW drive. The BIOS detects both drives (master and
slave, respectively, on my 2nd IDE channel), but Windows
2000 only detects the DVD drive, and can't see the CDRW
drive at all. Also the CDRW drive doesn't appear in
Device Manager.
For now, I've installed a SIIG IDE controller card just
so I can use the CDRW, and that is working, so I'm sure
the CDRW drive is ok, but I was wondering if anyone might
have an idea of how I might get both drives to work
without the extra controller card?
I've tried deleting the DVD drive in Device Manager and
rebooting, but that didn't change anything. I've also
tried adding the "cdgone" registry edits, but that didn't
fix it either.
I'd appreciate any suggestions!
Thanks,
Jim
