Can't get to the Windows update page.

[Scott Feuchter]

When I try to have the update page scan my computer for
needed updates I get the following error

Network policy settings prevent you from using Windows
Update to download and install updates to your computer.

I am running Windows XP Home Edition Version 2002

 

[Nicholas]

Review the troubleshooting tips in these articles:

"Software Update Incomplete, This Windows Update Software
Did Not Update Successfully" Error Message When You Visit
the Windows Update Web Site
http://support.microsoft.com/default.aspx?scid=kb;en-us;319585

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/

Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/?kbid=193385

HOW TO: Troubleshoot Problems Connecting to Windows Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;818018

Third-Party Products That Conflict with Windows Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;241234

How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html

Also, visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll
down to "Why Can't I Download Updates" for additional troubleshooting ideas.

Visit the Windows Update newsgroup and read the messages
already posted there for possible solutions.

The "Official" Windows Update newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate


--
Nicholas

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| When I try to have the update page scan my computer for
| needed updates I get the following error
|
| Network policy settings prevent you from using Windows
| Update to download and install updates to your computer.
|
| I am running Windows XP Home Edition Version 2002