can't get to Internet Options

[DJ]

In IE6.0, when I choose Tools\Internet Options\, I got
this message: "This operation has been cancelled due to
restrictions in effect on the computer. Please contact
your system administrator." This is an adminstrator
account. I'm not sure what to do next. Thanks for any
help. --DJ

 

[Alan Edwards]

Use Regedit.exe and search for NoBrowserOptions and remove it.
It is most likely to be here (but not necessarily)
HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet
Explorer\Restrictions
If you are unfamiliar with Regedit, then ensure you know how to
restore your Registry in case of error and it is a good to export any
key before deleting.

Check the startup (Start-Run-MSCONFIG-Startup tab) for any unknown
items if it is reset on reboot.

You might try this snippet from Mike Burgess first if you use SpyBot:
'Did you by chance run SpyBot's Immunize feature?
If so, you can unlock by unchecking the option to "Protect IE Control
Panel" '

....Alan

 

[DJ]

Thanks for your reply, Alan.
I use regedit: Start, Run, Regedit and go to
HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet
Explorer\Restrictions
I don't know how to backup registry, so I didn't
delete ...Restrictions.
I did use Spybot's Immunize feature, but didn't
find "Protect IE control panel.

-----Original Message-----
Use Regedit.exe and search for NoBrowserOptions and remove it.
It is most likely to be here (but not necessarily)
HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet
Explorer\Restrictions
If you are unfamiliar with Regedit, then ensure you know how to
restore your Registry in case of error and it is a good to export any
key before deleting.

Check the startup (Start-Run-MSCONFIG-Startup tab) for any unknown
items if it is reset on reboot.

You might try this snippet from Mike Burgess first if you use SpyBot:
'Did you by chance run SpyBot's Immunize feature?
If so, you can unlock by unchecking the option to "Protect IE Control
Panel" '

....Alan

microsoft.public.windows.inetexplorer.ie6.browser, "DJ"

 

[oops!!]

You need to fix your registry:

http://mvps.org/winhelp2002/RepairTabs.reg
1) Restores the missing Tabs in IE (usually spyware related)
2) Unlocks the grayed-out Home Page section
3) Removes the Administrator message in Internet Options

After that, download Ad-Aware from here:
http://lavasoft.element5.com/support/download/
Install, UPDATE and run.
You may need to reboot and run again to clean all the nasties that cannot be
deleted at once ("in use").

Also excellent is SpyBot Search & Destroy available here:
http://www.safer-networking.org/index.php?page=download
Install, UPDATE and run.
You may need to reboot and run again to clean all the nasties that cannot be
deleted at once ("in use").

Even if Ad-Aware and SpyBot S&D are similar, they do clean different things.
You should have both of them and use REGULARLY.

You can also install "preventive" software that will help you control these
nasties:

SpywareBlaster:
http://www.javacoolsoftware.com/spywareblaster.html
Avoids malicious Active X installs.
Advantage: no system resources used!!!
Just download, install and UPDATE.

SpywareGuard:
http://www.javacoolsoftware.com/spywareguard.html
Monitors for attempts to install malicious software.

All of them extremely useful but you must keep them UPDATED.

Zee

 

[Guest]

Lavasoft's Ad-Aware fixed it!
Thanks for the help, Alan and Zee. --DJ

 

[oops!!]

Great!

Thanks for the feedback.

Zee

Lavasoft's Ad-Aware fixed it!
Thanks for the help, Alan and Zee. --DJ

 

[Alan Edwards]

I didn't suggest you delete the Restrictions key.
I suggested you remove NoBrowserOptions.

Try Spybot again. I don't have it myself, but the option should be
obvious.

....Alan

 

[Guest]

Alan-- Thanks for the information. I used Ad-Aware and
found 2 winsows registry problems:
1 RegData:Software\Policies\Microsoft\Internet
Explorer\Control Panel; and
2 Reg Data:Software\Policies\Microsoft\Internet
Explorer\Restrictions.
Ad-Aware removed them to quarantine. Now have access to
Internet Options. Thanks for your help. --DJ

-----Original Message-----
I didn't suggest you delete the Restrictions key.
I suggested you remove NoBrowserOptions.

Try Spybot again. I don't have it myself, but the option should be
obvious.

....Alan

--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html

In

microsoft.public.windows.inetexplorer.ie6.browser, "DJ"