Can't get rule for moving to folder to work

[boe]

Hello,

I have an exchange (2003) account. I'm using Outlook 2003 as well. I
have a few smtp addresses. My regular e-mail address is (e-mail address removed)
and I also have (e-mail address removed) as another smtp address for the same
mailbox. I tried to create a rule that moved all mail sent to
(e-mail address removed) to a subfolder of my inbox called sales. However I can
either get all mail j.doe and sales to go to that subfolder or none. I
haven't created a rule that successfully sorts them properly. I can create
another mailbox but I'd prefer to do it the way I have it but make a rule
that works properly.

Thanks

Rules I've tried - if (e-mail address removed) is in the recipient's address field,
header, people or distribution list and while some seem to move all e-mails
j.doe or sales to the subfolder some don't move anything.

 

[F. H. Muffman]

Hello,

I have an exchange (2003) account. I'm using Outlook 2003 as well. I
have a few smtp addresses. My regular e-mail address is
(e-mail address removed) and I also have (e-mail address removed) as another smtp
address for the same mailbox. I tried to create a rule that moved all
mail sent to (e-mail address removed) to a subfolder of my inbox called sales.
However I can either get all mail j.doe and sales to go to that subfolder
or none. I haven't created a rule that successfully sorts them properly.
I can create another mailbox but I'd prefer to do it the way I have it but
make a rule that works properly.

Thanks

Rules I've tried - if (e-mail address removed) is in the recipient's address
field, header, people or distribution list and while some seem to move all
e-mails j.doe or sales to the subfolder some don't move anything.

What's the exact text of the rule you're currently trying?

If I had to guess, the reason you're having trouble getting a rule to work
is that Outlook is resolving the Sales address to the Exchange x500 address,
which is, of course, the same for both of the smtp addresses.

I can think of two possible solutions, one which might work, one which would
definitely work.

First, what *might* work: Create a contact for the sales smtp address.
Then set sales to be the target of the rule. Or, assuming the word 'Sales'
isn't in your domain name, why not just say 'with sales in the recipient's
address'?

Second, what *will* work: Create a DL on the server for the sales address,
make yourself the only member of it, and make sure that you have send as
permissions to the DL so you can throw it in the To field, which is the
biggest Con of it: You have to remember to put the DL in the From field
when you want to send. On the Pro side, when your sales increase and you
need someone else to handle the Sales address, you can simply add them to
the DL.