Can't get into Add/Remove windows components

G

Guest

I have been trying to get into the Add/Remove windows components to reinstall
Windos Messenger since I keep getting messages that it cannot start when I
start Media Center. Whenever I click on the Add/Remove option, instead of
starting, I get this message:

Setup was unable to open information file hide..
Contact your System Administrator. The specific error code is 0x7b at line
2088999411.

After the word 'hide' there are a number of special characters that look
like squares and things. I have tried running Setup directly and it says to
go back to Control Panel and use Add/Remove.

What is the hide?? file and how do I get past this?
 
G

Guest

Dear Ramesh,

I am facing the same problem. When I try to launch Add/Remove wizard it says
that another version of the program is already running. I have noticed that
the file that is already running is "sysocmgr.exe" so I used Task Manager to
manually interrupt it. Then I tried to launch the wizard again and I have
received the following error (in Italian)

Impossibile caricare la libreria di installazione Ts0c.dll oppure trovare la
funzione HydraOC. Rivolgersi all'amministratore di sistema. Codice di errore
specifico 0x7e

in English that should be something like

Impossible to load the installation library Ts0c.dll or finding the function
HyrdaOC. Ask your system administrator. Specific error code 0x7e

I have followed the instruction you gave to Madala and here are the results
of typing "%windir%\inf\sysoc.inf"


[Version]
Signature = "$Windows NT$"
DriverVer=07/01/2001,5.1.2600.2180

[Components]
NtComponents=ntoc.dll,NtOcSetupProc,,4
WBEM=ocgen.dll,OcEntry,wbemoc.inf,hide,7
Display=desk.cpl,DisplayOcSetupProc,,7
Fax=fxsocm.dll,FaxOcmSetupProc,fxsocm.inf,,7
NetOC=netoc.dll,NetOcSetupProc,netoc.inf,,7
iis=iis.dll,OcEntry,iis.inf,,7
com=comsetup.dll,OcEntry,comnt5.inf,hide,7
dtc=msdtcstp.dll,OcEntry,dtcnt5.inf,hide,7
IndexSrv_System = setupqry.dll,IndexSrv,setupqry.inf,,7
TerminalServer=TsOc.dll, HydraOc, TsOc.inf,hide,2
msmq=msmqocm.dll,MsmqOcm,msmqocm.inf,,6
ims=imsinsnt.dll,OcEntry,ims.inf,,7
fp_extensions=fp40ext.dll,FrontPage4Extensions,fp40ext.inf,,7
msmsgs=msgrocm.dll,OcEntry,msmsgs.inf,hide,7
WMAccess=ocgen.dll,OcEntry,wmaccess.inf,,7
RootAutoUpdate=ocgen.dll,OcEntry,rootau.inf,,7
IEAccess=ocgen.dll,OcEntry,ieaccess.inf,,7
OEAccess=ocgen.dll,OcEntry,oeaccess.inf,,7

WMPOCM=ocgen.dll,OcEntry,wmpocm.inf,,7

Games=ocgen.dll,OcEntry,games.inf,,7
AccessUtil=ocgen.dll,OcEntry,accessor.inf,,7
CommApps=ocgen.dll,OcEntry,communic.inf,HIDE,7
MultiM=ocgen.dll,OcEntry,multimed.inf,HIDE,7
AccessOpt=ocgen.dll,OcEntry,optional.inf,HIDE,7
Pinball=ocgen.dll,OcEntry,pinball.inf,HIDE,7
MSWordPad=ocgen.dll,OcEntry,wordpad.inf,HIDE,7
ZoneGames=zoneoc.dll,ZoneSetupProc,igames.inf,,7



TabletPC=tabletoc.dll,TabletSetupProc,Tabletpc.inf,HIDE,7



Freestyle=medctroc.dll,MedCtrOCISetupProc,medctroc.inf,HIDE,7



netfx=netfxocm.dll,UrtOcmProc,netfxocm.inf,hide,7

[Global]
WindowTitle=%WindowTitle%
WindowTitle.StandAlone="*"

[Components]
msnexplr=ocmsn.dll,OcEntry,msnmsn.inf,,7

[Strings]
WindowTitle="Installazione di Windows Professional"
WindowTitle_Standalone="Aggiunta guidata componenti di Windows"

Hope this can help. Thanks

Gianluca from Italy
 
G

Guest

Worked ! THank you very much !

This is what I typed in the command line:

expand D:\i386\tsoc.dl_ -r c:\windows\system32\setup

and if worked perfectly !

The only mystery is how in the world that .dll disappeared.

Thank you again for your help and kindness.
Yours
Gianluca
Ramesh said:
Gianluca,

Extracting a copy of the file tsoc.dll from Windows XP CD should help.

Extract a copy here:

C:\WINDOWS\system32\setup

Example:
Setup was unable to load the master information file:
http://windowsxp.mvps.org/sysocerror.htm

How to expand Windows XP files from the installation disk:
http://support.microsoft.com/?kbid=888017

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


Gianluca Salvatori said:
Dear Ramesh,

I am facing the same problem. When I try to launch Add/Remove wizard it
says
that another version of the program is already running. I have noticed
that
the file that is already running is "sysocmgr.exe" so I used Task Manager
to
manually interrupt it. Then I tried to launch the wizard again and I have
received the following error (in Italian)

Impossibile caricare la libreria di installazione Ts0c.dll oppure trovare
la
funzione HydraOC. Rivolgersi all'amministratore di sistema. Codice di
errore
specifico 0x7e

in English that should be something like

Impossible to load the installation library Ts0c.dll or finding the
function
HyrdaOC. Ask your system administrator. Specific error code 0x7e

I have followed the instruction you gave to Madala and here are the
results
of typing "%windir%\inf\sysoc.inf"


[Version]
Signature = "$Windows NT$"
DriverVer=07/01/2001,5.1.2600.2180
Click to expand...
Click to expand...
 
G

Guest

OK, I admit, I am confused. I reread the thread and after I posted the
information that you requested I don't see any answer from you. What am I
ignoring?
 
R

Ramesh, MS-MVP

I posted this earlier:

<quote>

Madala,

Click Start, Run and type:

%windir%\inf\sysoc.inf

Post the contents of the file here.

</quote>

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com
 

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