Can't Get Any New Software to Install

[Ken]

I click on setup and nothing happens, so I check the task
manager and ntvdm is running for up to 12 hours and
doesn't do anything help whats the problem?

 

[Rick \Nutcase\ Rogers]

Hi Ken,

Ntvdm is the dos virtual machine, some process you are running is invoking
it. It is probably not related to the software installation issue. Common
installation problems are usually cured by restarting the machine, then....

1) Delete the contents of the temp folders, there may be a file in there
interfering with the setup routine of the installer. Get both:

C:\Windows\temp
C:\Documents and Settings\<username>\local settings\temp

2) Turn off all other running programs, especially your antivirus software.
Use ctrl+shift+escape, if necessary, to "end task" on everything.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[A.A. Fussy]

Have you logged under the Adminstrator account-this might solve your problem