J
Joaz
I have Windows XP Media Center Edition on a Dell E521. Just recently, within
this past week, I have connected my USB SanDisk ImageMate SDDR-05 Flashcard
reader to my computer in order to transfer picture files from my camera to
the computer via a flashcard. While doing the initial setup the Wizard
Install box instructs me through all the necessary steps, but it finally
states that: “the hardware was not installed because the wizard cannot find
the necessary software.†I’ve attempted this procedure several times but
always with the same result...I still can’t find the device anywhere on my
computer, not even within the My Computer icon. On the device manager the
SanDisk hardware appears (identified as USB CFII), but as a yellow question
mark upon which I always end up uninstalling/removing it. I called SanDisk
tech help and they said that their Flashcard Reader already has its driver
pre-installed within every XP system...and that is why their website does not
offer any ImageMate SDDR-05 driver downloads for XP. I have even tried
changing to the other computer USB ports including one which my printer
already works without any problems...but I still get the same none result.
This hardware did work, without any issues, with my older Dell which had a
Windows 98 OS. The SanDisk tech suggested I contact Microsoft... Any
suggestions on what I could/should do to remedy this? Please help!!!!
Thanks
this past week, I have connected my USB SanDisk ImageMate SDDR-05 Flashcard
reader to my computer in order to transfer picture files from my camera to
the computer via a flashcard. While doing the initial setup the Wizard
Install box instructs me through all the necessary steps, but it finally
states that: “the hardware was not installed because the wizard cannot find
the necessary software.†I’ve attempted this procedure several times but
always with the same result...I still can’t find the device anywhere on my
computer, not even within the My Computer icon. On the device manager the
SanDisk hardware appears (identified as USB CFII), but as a yellow question
mark upon which I always end up uninstalling/removing it. I called SanDisk
tech help and they said that their Flashcard Reader already has its driver
pre-installed within every XP system...and that is why their website does not
offer any ImageMate SDDR-05 driver downloads for XP. I have even tried
changing to the other computer USB ports including one which my printer
already works without any problems...but I still get the same none result.
This hardware did work, without any issues, with my older Dell which had a
Windows 98 OS. The SanDisk tech suggested I contact Microsoft... Any
suggestions on what I could/should do to remedy this? Please help!!!!
Thanks