Can't find INTERNET unless router is recycled

[Mark]

I am running VISTA Ultimate. After my computer is restarted the INTERNET
can't be found until I restart my LINKSYS router. I never have to restart
the router when my XP computers are restarted. I am connected to the router
by network cable rather than wireless.

Of course when I restart my router then the VISTA computer eventually finds
the INTERNET. I would rather not restart my router every time the VISTA
computer is rebooted.

Any suggestions of how I can fix this, rather than recycling the power on my
router every time VISTA reboots?

thanks

 

[Barb Bowman]

http://support.microsoft.com/default.aspx/kb/932134

1. unbind IPv6
http://digitalmediaphile.wordpress.com/ipv6-how-to-unbind-from-a-nic-in-windows-vista/

2. get the latest firmware for you router. You didn't post the
model, hardware revision or firmware revision.

3. get the latest driver for your network card.

4. post the text output of ipconfig /all
http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/

I am running VISTA Ultimate. After my computer is restarted the INTERNET
can't be found until I restart my LINKSYS router. I never have to restart
the router when my XP computers are restarted. I am connected to the router
by network cable rather than wireless.

Of course when I restart my router then the VISTA computer eventually finds
the INTERNET. I would rather not restart my router every time the VISTA
computer is rebooted.

Any suggestions of how I can fix this, rather than recycling the power on my
router every time VISTA reboots?

thanks

--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

 

[Mark]

Hi Barb,

I have a LINKSYS WRTP54G firmware 5.01.04. It is connected to a Surfboard
Cable Modem SB4100, which is even older. I will see what LINKSYS and
Surfboard have for updates. Unchecking the IPv6 didn't work, I still needed
to reset the router. I kind of figured I should hold off on VISTA for a bit
longer. Thanks for your help and i will keep your web page bookmarked. Very
nice technical content.

 

[Barb Bowman]

you can't update the cable modem firmware (your ISP has to do that)
but in any case, it wouldn't make a difference as the issue is
between your router and the computer.

the router you have isn't listed on the official Vista compatibility
list
http://winqual.microsoft.com/HCL/ProductList.aspx?m=v&cid=712&g=d
which may mean that unless Linksys has a firmware upgrade, you are
going to have to suffer through the "reset the router" pain unless
you replace it.

Hi Barb,

I have a LINKSYS WRTP54G firmware 5.01.04. It is connected to a Surfboard
Cable Modem SB4100, which is even older. I will see what LINKSYS and
Surfboard have for updates. Unchecking the IPv6 didn't work, I still needed
to reset the router. I kind of figured I should hold off on VISTA for a bit
longer. Thanks for your help and i will keep your web page bookmarked. Very
nice technical content.

--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

 

[V Green]

You might try:

ipconfig /release

*wait*

ipconfig /renew all

That has worked for me in an instance where
my ISP is wireless, and I don't have connectivity
to the Internet until I log in via a secure web page.
No DNS until logged in - the system barfs unless
I release/renew.

You will have to right-click the Command Prompt
shortcut and set it to run with Adminstrator privileges
or you'll get the "you need elevated" whining.

 

[Barb Bowman]

in Mark's case, this probably won't work given the symptoms he
described. he has XP computers that don't trigger this condition and
the issue is documented by Microsoft.

You might try:

ipconfig /release

*wait*

ipconfig /renew all

That has worked for me in an instance where
my ISP is wireless, and I don't have connectivity
to the Internet until I log in via a secure web page.
No DNS until logged in - the system barfs unless
I release/renew.

You will have to right-click the Command Prompt
shortcut and set it to run with Adminstrator privileges
or you'll get the "you need elevated" whining.

--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/