Router Problem on Vista Machines

R

rmgalante

I have a home network with a Linksys BEFW11S4 wireless access point
and router. I have one server running W2k3, one desktop running XP Pro
SP2 and two laptops running XP Pro SP2 (the laptops rarely run
simultaneously). Everything was working fine for years.

Then I bought an wireless HP laptop with Vista Ultimate 64-bit
operating system. Every time I bring that machine on the network, my
router has to be restarted. It works for a couple of minutes, and the
wireless network on the new machine goes down again. If I try to use
file sharing from an XP machine to the Vista machine, the network goes
down, and explorer hangs. The file transfer fails and I have to
restart the router. Sometimes I have to reboot the machine to get rid
of the Copy File dialog box, which is hung and won't go away. I can't
logoff either; it just hangs and hangs when its in this state.

I thought something was wrong with my router, but the problem only
occurs when I turn on the Vista laptop.

I bought my daughter a laptop with Vista Home Premium. That laptop has
the same problem. The wireless network disconnects, especially when I
am trying to copy files from XP to Vista..

This is bad. I am unable to use the wireless network with my Vista
machines. And file sharing between XP and Vista 64-bit machine hangs
the Vista machine. I have to shut the machine off to get it to
recover.

So far my impression of Vista is not good. I am going to buy an 8 port
wireless access point and router so I can connect my Vista machines
directly to the router. I should get a faster connection that way.
This wireless networking is wasting alot of my time.
 
R

rmgalante

I have a home network with a Linksys BEFW11S4 wireless access point
and router. I have one server running W2k3, one desktop running XP Pro
SP2 and two laptops running XP Pro SP2 (the laptops rarely run
simultaneously). Everything was working fine for years.

Then I bought an wireless HP laptop with Vista Ultimate 64-bit
operating system. Every time I bring that machine on the network, my
router has to be restarted. It works for a couple of minutes, and the
wireless network on the new machine goes down again. If I try to use
file sharing from an XP machine to the Vista machine, the network goes
down, and explorer hangs. The file transfer fails and I have to
restart the router. Sometimes I have to reboot the machine to get rid
of the Copy File dialog box, which is hung and won't go away. I can't
logoff either; it just hangs and hangs when its in this state.

I thought something was wrong with my router, but the problem only
occurs when I turn on the Vista laptop.

I bought my daughter a laptop with Vista Home Premium. That laptop has
the same problem. The wireless network disconnects, especially when I
am trying to copy files from XP to Vista..

This is bad. I am unable to use the wireless network with my Vista
machines. And file sharing between XP and Vista 64-bit machine hangs
the Vista machine. I have to shut the machine off to get it to
recover.

So far my impression of Vista is not good. I am going to buy an 8 port
wireless access point and router so I can connect my Vista machines
directly to the router. I should get a faster connection that way.
This wireless networking is wasting alot of my time.
Click to expand...

As a test, I found a network cable lying around my office. I set the
Vista 64-bit machine's wireless connection so that it wouldn't
automatically connect to the wireless network, if it found it. Then I
created a local area network connection and connected the network
cable between my router and my Vista 64-bit machine.

Now, file sharing works. I am able to copy large files and entire
directories from machines on the wireless network (which are running
XP Pro SP2). And my router is not getting hung up. Only time will
tell. But it looks like Vista's wireless network stack is the problem.

By the way, my network is not using DHCP. All my machines have static
ip addresses.
 
B

Barb Bowman

that particular Linksys router is quite old. check for a firmware
update. Then see http://support.microsoft.com/kb/932134 and run the
test at
http://www.microsoft.com/windows/using/tools/igd/default.mspx

You really should consider replacing the router.


As a test, I found a network cable lying around my office. I set the
Vista 64-bit machine's wireless connection so that it wouldn't
automatically connect to the wireless network, if it found it. Then I
created a local area network connection and connected the network
cable between my router and my Vista 64-bit machine.

Now, file sharing works. I am able to copy large files and entire
directories from machines on the wireless network (which are running
XP Pro SP2). And my router is not getting hung up. Only time will
tell. But it looks like Vista's wireless network stack is the problem.

By the way, my network is not using DHCP. All my machines have static
ip addresses.
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
R

rmgalante

that particular Linksys router is quite old. check for a firmware
update. Then seehttp://support.microsoft.com/kb/932134and run the
test athttp://www.microsoft.com/windows/using/tools/igd/default.mspx

You really should consider replacing the router.
Click to expand...

Thanks for your response.

Here is an update. I've found that the machine running Vista Ultimate
(a 64-bit machine), is the primary culprit for disrupting my network.
I have that machine connected directly to a router port. Since I did
that, my network has settled. The machine running Vista Home Premium
is able to communicate with other machines on the network without
disrupting the network. I am able to copy files to the Vista Home
Premium machine (wireless) from the Vista Ultimate 64-bit machine
(direct) pretty quickly. But copying from XP Pro SP 2 (wireless) to
the Vista 64-bit machine (direct) is pathetically slow, although it
does work.

I have considered buying a new router, and I will one day. But I'm
waiting for the N routers to come down in price first. Besides, I not
interested in throwing more hardware at Vista. What I have is adequate
for my purposes, as long as I don't try to use the wireless network on
my 64-bit Vista machine.
 
B

Barb Bowman

exactly what wireless is in this machine? could you post the text
output from ipconfig /all please?

Thanks for your response.

Here is an update. I've found that the machine running Vista Ultimate
(a 64-bit machine), is the primary culprit for disrupting my network.
I have that machine connected directly to a router port. Since I did
that, my network has settled. The machine running Vista Home Premium
is able to communicate with other machines on the network without
disrupting the network. I am able to copy files to the Vista Home
Premium machine (wireless) from the Vista Ultimate 64-bit machine
(direct) pretty quickly. But copying from XP Pro SP 2 (wireless) to
the Vista 64-bit machine (direct) is pathetically slow, although it
does work.

I have considered buying a new router, and I will one day. But I'm
waiting for the N routers to come down in price first. Besides, I not
interested in throwing more hardware at Vista. What I have is adequate
for my purposes, as long as I don't try to use the wireless network on
my 64-bit Vista machine.
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
R

rmgalante

exactly what wireless is in this machine? could you post the text
output from ipconfig /all please?









--

Barb Bowman
MS Windows-MVPhttp://www.microsoft.com/windowsxp/expertz...mspxhttp://blogs.digitalmediaphile.com/barb/- Hide quoted text -

- Show quoted text -
Click to expand...

Here is the output from the ipconfig /all commad. Thanks for your
help.

Windows IP Configuration

Host Name . . . . . . . . . . . . : Vista64a
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11a/b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-68-5F-DE
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area
Network)
Physical Address. . . . . . . . . : 00-1F-9C-E1-31-80
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1F-9C-E1-31-80
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::37da:8989:1aef:
7192%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.17.119(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.17.1
DNS Servers . . . . . . . . . . . : 22.50.157.101
22.50.157.102
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{C26294BC-5516-4293-
A9B2-2F1080703DD2}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{06E28D12-4CF0-4560-AC2A-
D649D41B7A0D}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{A744DCC6-B638-4C24-8EA6-
C8D0411CBA4C}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:
10.10.10.119%9(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 22.50.157.101
22.50.157.102
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-
Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
 
B

Barb Bowman

the Broadcom drivers have been good. I still think that the real
solution (regardless of what causes the error) is to replace the
router itself.

Windows IP Configuration

Host Name . . . . . . . . . . . . : Vista64a
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11a/b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-68-5F-DE
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
C

cocodrileando

Well I have a brand new linksys router (WRT54GC), which of course
isn't obsolete or old. And I have exactly the same problem. Running
Microsoft's test it showed up that my router doesnt support uPnP.
If you are lucky like I am, and your problem is with bittorrent, you
can disable uPnP features on it. Native windows file transfers are
another thing. Anyone knows how to disable these functions?
I find hard to believe that this guys of Microsoft never heard about
"backward compatibiliy". My friend, who owns the laptop, was about to
uninstall Vista. It is really stupid to say that your router is
obsolete. What will be the next step? Next windows version will say:
You have to replace your house, its obsolete for Windows XXX. Buy only
the houses with the Vista XXX.
Thanks in advance.
 
B

Barb Bowman

http://support.microsoft.com/kb/934430/en-us

Well I have a brand new linksys router (WRT54GC), which of course
isn't obsolete or old. And I have exactly the same problem. Running
Microsoft's test it showed up that my router doesnt support uPnP.
If you are lucky like I am, and your problem is with bittorrent, you
can disable uPnP features on it. Native windows file transfers are
another thing. Anyone knows how to disable these functions?
I find hard to believe that this guys of Microsoft never heard about
"backward compatibiliy". My friend, who owns the laptop, was about to
uninstall Vista. It is really stupid to say that your router is
obsolete. What will be the next step? Next windows version will say:
You have to replace your house, its obsolete for Windows XXX. Buy only
the houses with the Vista XXX.
Thanks in advance.
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
G

Guest

I am glad I found this site, I thought it was just me. I have a computer with
windows xp, its a desktop with high speed internet. my daughter has a new
laptop with windows vista and is wireless, I also purchased a router and set
it up,it worked for a few weeks then all the sudden it started to tell me I
was connected to multiple networks, which I wasent. I worked with the router
company for hours they finally told me to call the computer maker (dell). I
purchased a Linksys wrt54gv8 . I dont know what to do at this point tech
support with all the places dont help. I am open to suggestions.
 
B

Barb Bowman

please post the text output of

ipconfig /all

I am glad I found this site, I thought it was just me. I have a computer with
windows xp, its a desktop with high speed internet. my daughter has a new
laptop with windows vista and is wireless, I also purchased a router and set
it up,it worked for a few weeks then all the sudden it started to tell me I
was connected to multiple networks, which I wasent. I worked with the router
company for hours they finally told me to call the computer maker (dell). I
purchased a Linksys wrt54gv8 . I dont know what to do at this point tech
support with all the places dont help. I am open to suggestions.
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
R

Robert L \(MS-MVP\)

It could be incompatible issue. I would check if there is any new firmware
for the router and new driver for the NIC. This post may help too.

Vista incompatible issuesVista Incompatible issues. 1. Some switches or
routers may not compatible with Vista - Solutions: upgrade the firmware,
disable the IPv6, re-configure the ...
www.chicagotech.net/vista/vistacompatible.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
 
G

Guest

ok one stupid question where do i get the update for the firmware, i cant
download anything because i cannot get online!!! Thanks
 
A

AJR

Comment - you should post your problem separately and not as an "addendum"
to another's post (rmgalante).

Cisco provides two very good utilites for troubleshooting Linksys routers on
their site. You should be able to acces the internet directly via one of the
computers - bypassing the router.

t
 
G

Guest

I have the exact same problem, I bought a cheap router Belkin54 and it worked
for a couple weeks and now gets hung up when you try to get on IE, it freezes
and I tried to connect from the modem to the machine and it still is frozen
and says "Internet Explorer is not responding" I didnt want to take the
router back if that wasn't the problem. The laptop is a month old, and like
you said I can't get on the Internet to download anything to fix it. I tried
several things , like make IE the default browser, IE with no add-ons, reset
IE and restart etc... Thank You
 
G

Guest

Update: I tried several things at once, not sure which one worked. I did the
command prompt CMD. cntrl shift enter typed: netsh int ip reset enter and
then restart. I also turned off my modem and unplugged it for 10 seconds,
turned back on. TA DA Internet explorer works ! This is with a router from my
cable modem to my new Compaq laptop Presario F500 with Vista. Its been a
nightmare, I hope it continues to work, and I wish to thank the person who
suggested those things . I hope this helps somebody out there with the same
problem.
 
G

Guest

Having pretty much the same problem here. After a while every page I attempt
to view produces the message: IE can not open that window. So I diagnose the
problem. Get answer: there is no problem with your connection. I close, renew
and view. This goes on for a while. Then I get the not open message again.
This time it is turn off the TCP setting not compatible with your router. Do
so. Works for a while, then it is tune up TCP settings. Works for a while,
then 'windows has encountered a problem it can not fix'.

What is going on here? Vista is increasingly looking like a highly defective
product.

What should I do?
 

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